WestAir Gases & Equipment - Palm Springs, California

Tyler B.

Horrible experience. Rented a cylinder for a weekend conference. Contacted them about return with no reply. Ultimately had to hide the cylinder outside their office and send them a photo of the location. No reply. Months later they were continuing to send us invoices. After multiple contacts with no reply, they said that they were invoicing us, because we were still "renting" a cylinder and they are attempting to charge us for rental and replacement. Extremely unprofessional. I would strongly recommend avoiding this business.

Bruce L.

Called for propane refill price and was told about $4 per gallon. Seemed high but I didn't need all that much, so... Turns out that they charged me a flat $22 for a "BBQ" tank and $30 for my 7 gal tank, then added a 10.50 hazmat fee plus 2.00 for cyl maint & inspection. What a rip! Stay away!

John B.

Despite giving this company numerous tries, it it abundantly clear they have zero concept of customer service. I was told I would have bi-weekly delivery, they would come out and replace our empty tanks with full and charge us accordingly. Sounds simple enough, yet in two years, NEVER have they come out without a phone call asking them to please come out and bring some CO2. What's worse is their drivers will flat out lie to you. I asked the driver if he had the helium tank I ordered and he said yes, then left without leaving one! In forty years in the hospitality industry, I have never seen such a deliberate attempt to provide terrible service. I suppose they either have too many customers, or a monopoly on the business in the Coachella Valley. If it the former, they've lost one and I will tell EVERYONE I come in contact with to instead buy from AIRGAS in Thousand Palms. DO NOT USE THIS COMPANY IF YOU IN ANY WAY DEPEND ON CO2 FOR YOUR BUSINESS.....THEY LITERALLY CANNOT DELIVER! The "One" star is because zero stars cannot be selected in order to post.

Nicholas S.

For ALL of your Carbon Dioxide, Helium, Argon, Nitrogen, and other natural gas needs as well as any welding supplies that you need these guys (Glenn, Mark, & Jeremy) are as honest, fair, and overall great as they come...I've shopped around and nobody beats their prices, nobody offers the different sized steel and aluminum tanks that they carry, and NOBODY delivers to you directly what products they offer within an hour of you placing an order with them...TOP shelf service from 3 incredible people...definitely recommend! : )

Geoffrey O.

Talked to Mark, one of the owners, he was very helpful. Also the prices are awesome. I highly recommend them!

harlan I.

Good service

Ty K.

Hidden fees and not honest company

john H.