Tower Loan - Madison, Alabama

Tower Loan: Comprehensive Guide to Madison's Premier Financial Institution

Nestled at 3810 Sullivan St # B, Madison, AL 35758, Tower Loan stands as a beacon of financial assistance and support for the local community. This article delves into the details of this esteemed financial institution, offering a comprehensive guide to its services, location, unique features, and practical information, along with insights from satisfied customers.

Main Services

• Loan Agency Services: Tower Loan specializes in providing a variety of loans to suit diverse needs. This includes personal loans, auto loans, mortgage loans, and more. Their expert team works diligently to understand each client's unique financial situation and offer tailored solutions.
• Financial Institution Services: Apart from loans, Tower Loan also offers financial institution services. These include account management, financial planning, and budgeting assistance. Their aim is to empower customers with the tools and knowledge needed to make informed financial decisions.
• Online Services: Tower Loan understands the importance of convenience in today's digital age. They provide online services, allowing clients to manage their accounts, apply for loans, and make payments from the comfort of their homes.

Location and Access

The Tower Loan branch in Madison is situated in the heart of the city, making it easily accessible. It is located in the Sullivan Street neighborhood, near the intersection of Sullivan Street and U.S. Highway 72. The branch is surrounded by several points of interest, including restaurants, shops, and other financial institutions.

For those traveling by car, there is ample parking space available on-site. The branch is also wheelchair-accessible, with a designated parking spot, wheelchair-accessible entrance, and seating area. Public transportation is easily accessible, with several bus stops nearby.

Featured Characteristics

• On-Site Services: Tower Loan offers a range of on-site services. This includes loan processing, document verification, and personalized financial consultations. Their team of experts is always ready to assist customers with any queries or concerns.
• Online Appointments: To ensure customer convenience, Tower Loan allows clients to schedule appointments online. This can be done through their website or mobile app, saving customers the trouble of visiting the branch without an appointment.
• Language Assistance: Tower Loan is committed to serving the diverse community of Madison. They offer language assistance to ensure that no customer is left out due to a language barrier.
• Gender-Neutral Toilets: Tower Loan is an inclusive space that respects and caters to the needs of all customers. They have gender-neutral toilets to ensure that everyone feels comfortable and respected.

Practical Information

• Business Hours: The Tower Loan branch in Madison is open from Monday to Friday, 9:00 AM to 6:00 PM. They are closed on Saturdays and Sundays to allow their team to rest and recharge.
• Contact Information: Customers can reach Tower Loan at 256-258-7820 or via email through their website's contact form. They also have an active presence on social media platforms.
• Website: For more information about Tower Loan's services and to manage accounts online, customers can visit their website at towerloan.com.

Positive Aspects from Reviews

Tower Loan has received a remarkable 101 reviews on Google My Business, with an average rating of 4.9/5. Customers have praised the branch's exceptional service, with several positive aspects emerging from their reviews:

• Exceptional Customer Service: Many customers have commended the staff at Tower Loan Madison for their kindness, understanding, and willingness to help. Leah and Zoya were praised for their helpfulness and personability, while Leah and Rivers were acknowledged for their kindness and understanding during a stressful moment for a customer.
• Convenience and Efficiency: Several customers have highlighted the convenience and efficiency of Tower Loan's services. The online appointment system and the ability to manage accounts online were particularly praised.
• Inclusive Environment: Customers have appreciated Tower Loan's inclusive environment, with one customer noting the presence of gender-neutral toilets.

Tower Loan Madison stands as a testament to the power of exceptional customer service and commitment to the community. Their wide range of services, convenient location, and unique features make them a go-to financial institution for the people of Madison and beyond.

👍 Reviews of Tower Loan

Amanda

5/5

Leah and Zoya were so helpful when I had to come in unexpectedly thanks to a dental expense. Super kind and personable and more than happy to listen to me ramble about being a ducky mom, as well as patient while I tried finding the right documents. Much friendly, many humor, very wow. 10/10 recommend.

RM O.

5/5

Leah and Rivers were amazing! This was a really stressful moment in my life, and they were so kind and understanding. They both definitely deserve a raise!!

Tiffany W. (.

5/5

I can’t say enough good things about this company. They’re so helpful and will get you what you need. They’ve been wonderful to me and anyone I recommend.

Jennifer W.

5/5

So professional was Zoya, she made everything very easy.
Thank you Zoya for helping me with my loan.

mary W.

5/5

I had a great experience with Zoya! She was quick, prompt, and courteous. I appreciate her help

Xenia B.

5/5

Super easy process ! Got approved over the phone super quick & when I went in, I was approved for a better price! Definitely check them out and the ladies are super sweet in there

Beth C.

5/5

They are awesome. I worked with leah today and she was great.

Marshall D.

5/5

I bought a dirtbike for my daughter in 2023 just before christmas, and ended up with a payment. Here im thinking man, im going to jump through a bunch of hoops just to pay on this. I called tower loans and david has been just an awesome guy making it really easy and quick! They also really make you feel appreciated for doing business with them. The conversations are fun for the time being and you can go on about your day with a smile and not upset!

So thank you david, and thamk you tower loans for helping me with the loan and excellent help! You guys are great!