The Waiting Room - Atlanta, Georgia

Shane D.

This is the upstairs bar at Bon Ton. Seems to be owned/managed by the same people, but separate menu. The stairs to get up to it are right inside the door for Bon Ton. There is a small parking lot.

5/5 for the atmosphere and the live music on Mardi Gras 2025. The musicians were super talented and it was such a fun, intimate atmosphere for a jazz band. I live for all the red decor and lighting.

No food served while I was there (apparently they stop serving upstairs at 9:30). Drinks were good (specialty cocktails, beer, wine, seltzers, and at least one non-alcoholic beer). Service was okay. Maybe an hour before close the bartender left, would’ve been nice if they’d announced last call or something.

Brittany G.

We had a blast! We went with a big group over Pride weekend on a Saturday. The vibes were immaculate, drinks were good, and Em, our bartender, took great care of us. It was awesome to have a place that was smaller and intimate over Pride weekend to actually be able to chill, dance, talk, and have fun together. I loved the aesthetic; from the fuzzy oversized booths, to the swan faucet in the bathroom. Super queer friendly and fun! 10/10

Brandon F.

Great jazz talent and great vibes. Cool little spot in midtown, friendly folks and service. Comfy seating. Will be back. Can't speak to any food options but the bartender poured my whiskey/coke pretty generously.

katie K.

I first came here during pride weekend and it was a blast! The themed drinks were delicious and the energy was fun and lively. I’ve come back a couple times for Jazz night on Tuesdays, which has such a cool and laid back vibe. The drinks are always on point and the bands are fantastic. The atmosphere is so cozy, stylish and photogenic. Highly recommend!

Ashley

For starters no one answers the phone and it’s not really clear that it’s at the top of an existing restaurant. Once i got there the restaurant was packed! I waited and couldn’t find anyone to ask finally someone came and told me where to go and that it was open. I went up it was completely empty. Kayla greeted me and told me to sit anywhere. Another family of 3 sat after me. She greeted them first, gave them menus and water. I was sitting there after 5 mins she finally comes over and explains we can order from either menu. I order drinks and water. I watch her make our drinks at the bar while also making shots for herself the manager, and another employee. Finally bringing us our drinks after taking their shots.
I sat at the table for about another 15 minutes waiting to order food. I had asked someone that was originally at the bar who informed me she was the manager and told me they don’t normally serve food up there, even though the table next to me was eating and got their order taken, even though they came after me. Instead of offering to take the order she sat back up at the bar and continued to eat. When kayla finally came back over I promptly asked for the check and left. The service was horrendous. I will never be back. Whoever the person was, that was claiming to be the manager should focus more on customer experience and not just announcing her position and continuing not to help and eating at the bar.

Adam F.

This place has potential. The Jazz music is awesome. The seating is disgusting shag carpet that I wouldn't let my dog lay on.
Very poor design. Service could be better.

Devin S.

Came for their first holiday jazz night of the season. The talent was great. They only had one person working the bar with no barback or bussers. Poor lady, she did her best managing everything though, I hope BonTon is giving her extra on top of whatever they are giving her, she deserves.

Their liquor selection is quite limited for a bar. Not sure if that is typical or if it was the aftermath or a busy weekend. However, most of their holiday themed drinks were available.

You can order Bonton food up in the Waiting Room. We didn’t, but a few people did.

The check includes an entertainment fee and gratuity. I appreciated that the entertainment fee was included for the band vs requiring them to have a tip bucket. Musicians deserve pay for their talent. 😊

FYI, you enter the bar from the inside, not the stairs outside.

Lorrie T.

This place is a hidden gem. The bartender, Kayla, was amazing and she prepared the most beautiful and sensational drink for me! I love the atmosphere in this place.