The Tree Farm Nursery & Garden Center - Longmont, Colorado

Sam F.

We bought almost $4,000 worth of trees from
the tree farm 2 years ago and they CONTINUE to die. They told us they were “all a part of a bad lot” when we came back to replace the first 2 and “they threw away the entire lot” when they found out but don’t tell anyone who bought them until you show up with dead trees.. We’ve asked for partial compensation on trees that are the same size as the originals in our yard the THIRD time we had to return and the “owner isn’t willing to help” nor could he walk over just to talk with us. We’ve driven 2 hours 3 times to the tree farm and planted/ dug up TWELVE TIMES and they aren’t even willing to split the difference between a baby tree and an established tree of EQUAL size. Pretty terrible leadership and customer relationships. We will not be returning and hope nobody else wastes their money here!

Cameron S.

I loved the service at this location, the atmosphere and the help I was able to get. I showed up to buy some trees for my Eagle Scout Project for my troop, which is 645 and we are located in Highlands ranch. I like that people are driving around to help you get to where you need to be, and people in front to help show exactly where you need to go.

Jonny M.

The only place we'll ever shop again. The on-site hospitality was amazing, John walked us through several options until we found the perfect one. We were in a hurry to get it in, the manager was able to squeeze our tree install in only 3 days! Antonio and Carlos were very respectful and knowledgeable, they got the tree planted in only 2 hours, and didn't leave a trace after clean up! Highly recommended AA+++

Thomas R.

Frustrating Experience at The Tree Farm Nursery & Garden Center

Our visit to The Tree Farm Nursery & Garden Center was unfortunately marred by a series of disappointments. Initially, we were handed a map instead of receiving a guided introduction to the premises, which felt impersonal. The nursery is extensive, and navigating it without proper guidance was confusing. We had to repeatedly ask different employees for directions, which, while they were trying, added to the inconvenience.

After much walking, we finally located the section with larger trees and found one we liked, priced at $1000. However, the process didn't get any smoother from there. Finding someone to assist with the next steps was another ordeal, leading us back to the store for help.

The real letdown came at the checkout area. The staff at the registers seemed more engrossed in their e-books and phones than in assisting customers. Their lack of engagement and somewhat rude demeanor was disheartening, especially after the effort we put into finding what we wanted.

This experience soured us on what should have been a pleasant outing to select a tree for our home. The combination of minimal assistance, long walks, and ultimately, the unhelpful staff at checkout, led us to decide against purchasing the tree we had chosen.

It's a shame because the nursery itself has a good selection, but the customer service aspect was severely lacking. We left not only without a tree but also with the decision to never return, despite our need for landscaping additions.

Rating: 2/5 stars, primarily for the selection, but severely impacted by poor customer service.

Monko Z.

Fantastic Experience! This was a bit of a drive, but well worth it. Their prices and selection were unbelievable. I didn't realize they also had such a great selection of other plants. The customer service was great and the men loading up our tree into our SUV were quick and careful.
We will definitely be back!

Ryan

Completely overpriced by far the most expensive on the Front Range and not so friendly staff. I highly recommend buying perennials elsewhere unless you got the money to blow. I generally avoid this place unless I'm looking for something I can't find elsewhere which they probably won't have either.

Tom A.

Be careful using The Tree Farm to plant your trees. The salesman who sells you the trees will tell you 1 thing. The people who plant the trees may not plant them based on what the salesman says.

Case in point. We bought 2 large trees July 27. We were very specific that these 2 trees were going to replace 2 trees in the same spot where we were removing 2 trees. We told him we would have the tree roots ground up.

The guys showed up to plant the trees said they could not plant 1 of the trees. The hole need to be ground another 3 inches around.

They have awesome plants and varieties but be very careful if you want them to plant trees.

Sept 28.

Want to update my post. The Tree Farm folks did work with me to resolve this issue. We moved down a tree size, got a credit, and the folks who planted the trees came out this morning and planted the trees with no issues. They did a very good job planting the trees.

Jade G.

Came here to buy some trees. The staff at the registers seemed more interested in their phones than in assisting customers. When I did finally get their attention I was given a snobby response to my question. They seemed upset at the fact I was interrupting their phone time. I just needed some help with picking out the right trees and it was useless. I ended up leaving with no trees which sucked because I was actually looking forward to getting some trees that day.