RCBS - Oroville, California

Bryce Johnson

RCBS is a great company with amazing customer service. They produce fantastic reloading equipment and I would not use anything else.

Anonymous Me

I have a rcbs lube a matic. The main shaft broke. They told me that they no longer had that part and that concludes the end of the lifetime of the machine. I asked if they would give me a partial credit on a lube a matic 2 new or used and I would send them this one or pictures of it destroyed. They declined. I will never buy another new RCBS item. They tossed a customer in the trash can.

Mark Siaotong

I bent my small rod for my swager and I reached out to RCBS on their website. Got a replacement within a week. best warranty and customer service. I will be using their products henceforth.

The Duke (Big Duke)

What a outstanding company I love RCBS. The best personal ans superb customer service. Mrs. Dora Paul is a outstanding woman and a great person I wish everybody was kind and compassionate as she is. Among many other technical and people within the company I wish every company would take care of their customers as you do. Love RCBS and pwoplw need to stop buying and let the people catch up here at the company.

Aaron burd

April 2021 due to covid-19: while the actual factory is not open to the public at this time; they DO refer you to the Huntington store next door that is the original. It DOES have a cool little museum to check out. The staff was just a FANTASTIC bunch. Friendly, knowledgeable, and willing to help with any questions I had. I was visiting from Texas and I felt right at home as though I were chatting with any pro in Texas. This was like visiting my own Disneyland as I'm an avid reloader. While they were apologetic for the lack of product to offer, they still made it worth the visit. Special shout out to the factory worker that I had a truly enjoyable conversation with before leaving. RCBS is doing an amazing job trying to keep America stocked with the reloading equipment and supplies that are in such extreme demand these days. I know their job can't be easy at a time like this and being in the State they're in that is a political wasteland for anyone who understands the utility of firearms. Just know that ALL of you folks there are HIGHLY appreciated all across this country and we can NOT thank you all enough for working your tails off to try and keep up with demand. RCBS is a TRULY exemplary product line and it was such a treat to shake the hand's of the guys and gals that make such excellent products. THANK YOU ALL FROM THE GREAT STATE OF TEXAS!!

Bill Tobler

I can't say enough positive things about RCBS, I called the tech line, and spoke to Oscar he went above,and beyond my expectations!! It was by far my best experience ever dealing with any company before!! Thank you Oscar, and thank you RCBS for having employees like him!! Bill...

Me

I really never thought I would rate RCBS 1 star, but man oh man am I livid with them!!!! They are one of the longstanding original manufacturers for handloading supplies and I have always thought highly of them, however I received a Master Reloading Kit for my birthday in September 2020 that had a couple important components that were damaged.

Not a big deal, things happen and I wasn't real concerned due to their supposed warranty and customer service, however from September 2020 up to today in almost April 2021 I have NEVER ONCE BEEN ABLE TO GET A HOLD OF THEM NOR HAVE I EVER RECEIVED A RESPONSE FROM THEM!

Update 4-4-21:

Shortly after writing this review, probably a day or 2 later I was contacted by a rep from RCBS saying they do not have any records of my previous emails so they were sent somewhere they do not know, however they were very apologetic and offered to make the situation right.

I explained that the hopper and internals of the Uniflow Powder Measurer has tons of metal bur bits throughout I could not get out as well as the case loading tray being smashed on one side.

I just received a new hopper and a new loading tray without question or request to return the old ones, however I did not receive the internal black wheel mechanism that the poweder travels through and measures the amount. This part too was inundated with metal bits. Something to note also is that the finish on the metal base of the replacement uniflow powder measurer is very lightly applied and a lighter green than the pieces you would normally buy. Not a big deal but now it does not match the rest of the kit, more so the actual Supreme Press that it is mounted on.

Overall I am pleased just because I was finally responded to and they made it right. It would be nice if I received the internal black metal bits that measure and distribute the powder, as well as the finish look like good quality normal RCBS dark green finish, but if everything works then I guess its ok.

Thanks, RCBS.

Pietro Antonio

Called to inquire how to purchase a replacement part that broke on my equipment(a mishap on my part). Friendly lady on the other end asked for my address and said they will send out a replacement under warranty. All my RCBS products have served me well otherwise, and continue to do so.