Pilot Travel Center - Hesperia, California

Okay, here’s a detailed description of Pilot Travel Center in Hesperia, California, presented in a formal and helpful style:

Pilot Travel Center: A Comprehensive Overview

For travelers, particularly those involved in the transportation industry, Pilot Travel Center represents a vital and convenient resource. Located at 8701 US-395, Hesperia, CA 92344, this expansive facility offers a comprehensive range of services designed to cater to the needs of drivers and their passengers. The contact number is Phone: 609562844, and you can find more detailed information, including maps and hours of operation, on their website: Website: locations.pilotflyingj.com.

Specialties and Amenities

Pilot Travel Center distinguishes itself through its diverse offerings. Primarily, it functions as a robust truck stop, providing essential services for large vehicles. Alongside this, it operates as a fully-stocked convenience store, offering a wide variety of snacks, beverages, and travel essentials. Naturally, it also incorporates a reliable gas station, ensuring drivers can refuel efficiently. Beyond these core services, Pilot Travel Center prides itself on a number of additional points of interest, including:

• Onsite Services: These encompass a variety of amenities designed to enhance the travel experience.
• Delivery: They offer convenient delivery services for selected items.
• Same-Day Delivery: For a quick turnaround, same-day delivery options are available.
• Accessibility: The facility is committed to accessibility, featuring a wheelchair accessible entrance and wheelchair accessible parking lot.
• Food & Beverage: A selection of food options is provided for a quick bite or a more substantial meal.
• Payment Options: Accepts a wide range of payment methods, including checks, credit cards, debit cards, and NFC mobile payments.
• SNAP/EBT: Accepts SNAP/EBT benefits.
• Free Parking Lot: Drivers benefit from ample and complimentary parking.

Customer Feedback and Reputation

Pilot Travel Center maintains a significant presence on Google My Business, boasting 3822 reviews, offering a valuable insight into the customer experience. The average opinion is 4/5, indicating a generally positive reception. While feedback highlights areas for improvement – specifically regarding restroom and coffee station cleanliness, and the need for enhanced customer service skills – the overall sentiment suggests a strong commitment to providing a valuable service to travelers. It appears patrons value the convenience, pricing, and availability of services like coffee and breakfast, particularly in a location where other establishments might not meet the same standards.

Recommendation

Pilot Travel Center in Hesperia presents a compelling choice for drivers seeking a reliable and well-equipped stop along their journeys. For detailed information about services, hours, and current promotions, we strongly encourage visitors to explore the Pilot Flying J website: locations.pilotflyingj.com. Contacting them directly through their website will ensure you have the most up-to-date details and can plan your stop effectively.

👍 Reviews of Pilot Travel Center

Misty

5/5

Great place to stop when your traveling 😎 clean restrooms and friendly staff and always a good price on gas 😎

Mary P.

5/5

Any other state, this location would have been given probably 3 stars, but hey, this is California, you get what you get. Thank you for being here. And thank you for having Coffee and breakfast options. Your bathrooms are in need of attention. Your coffee stations are in need of attention. And even your checkout counter, needs a wipe down. And your staff needs some friendly customer service skills.

Weston M.

5/5

Always well kept and staff down to earth and friendly.

Bathrooms always well kept and lots of stalls

Plenty of parking up front and all around.

Obviously big rigs have lots of parking g space and there’s a weight scale around back from what I seen

Wade T.

5/5

As far as pilot's go, probably one of the better stops. Kudos to the pilot crew for putting up with gruff truckers and the walk in idiots during the midnight shift, while maintaining a smile. Showers are clean and usually little wait. Plenty of food options nearby. Also, if showering using points, think about leaving a dollar for the people that clean after us to make it clean for the next person.

Sean D.

5/5

Great customer service, I was greeted by Rowland immediately, this man was attentative to all the customers, outgoing and cheerful, I'm not sure if his position, but give Rowland a raise on what he earns, he is worth so much more than your company can appreciate him.

Trina M.

5/5

The wait was not too bad the shower room was spotless the towels and wash cloth not only looked clean they smelt and felt clean. The water pressure was very nice and the hot water did not faulter.

Ashley P.

3/5

I had the worst experience today coming to this location. The cashier Chey chey was totally ignorant and rude. She obviously did not want to work today. The other cashier was busting her behind, poor girl seemed like she was doing everything.

Eriawan ?. N.

4/5

Never ending construction BUT, one of the best and cleanest bathroom for gas station. Super Privacy in between stall, actually almost like small room with toilet, great ventilation, sucked the air out instead of circulated. 👍🏼👍🏼