PetPals Group, Inc. - Ontario, California

PetPals Group, Inc. is a manufacturer specializing in creating products that bring joy to pet owners. Located at Address: 1100 N Hellman Ave, Ontario, CA 91764, United States, this company is easily accessible with features such as a wheelchair-accessible car park and entrance.

When it comes to payment, PetPals Group, Inc. accepts various forms including debit cards, NFC mobile payments, and credit cards, making it convenient for customers to make purchases. With an impressive average opinion: 4.8/5 from 29 reviews on Google My Business, it's clear that PetPals Group, Inc. has established a strong reputation.

One of the products offered by PetPals Group, Inc. is a cat tree, which has received positive feedback from customers. According to reviews, the cat tree is "so cute and so perfect" and "arrived quickly." Setting it up was described as "really easy to do" with instructions that were straightforward to follow. The tree was also found to be "pretty sturdy" and the "lil voids loved it instantly with some catnip of course."

Characteristics of PetPals Group, Inc.

Quality Products

PetPals Group, Inc. is committed to providing high-quality products that meet the needs of pet owners. The cat tree, for example, is made of sturdy materials and is designed to withstand the playful nature of cats.

Easy Setup

The cat tree is easy to set up, with clear instructions provided. Customers have reported that they were able to set it up quickly and with ease.

Accessibility

Located at an accessible location, PetPals Group, Inc. is committed to making its products available to all customers. The wheelchair-accessible car park and entrance make it easy for customers with mobility challenges to visit the store.

Convenient Payment Options

PetPals Group, Inc. accepts various forms of payment, including debit cards, NFC mobile payments, and credit cards. This makes it convenient for customers to make purchases.

Recommendation

If you're looking for a quality cat tree or other pet products, PetPals Group, Inc. is an excellent choice. With its commitment to quality, easy setup, accessibility, and convenient payment options, this company stands out. Plus, with a average opinion: 4.8/5 from 29 reviews on Google My Business, you can trust that you're making a wise choice. Be sure to visit the company's website for more information and to browse their selection of products.

👍 Reviews of PetPals Group, Inc.

Bridgette R

5/5

So cute and so perfect!! Arrived quickly! It was really easy to set up just looking at instructions, I installed it upside down, I found that easiest to do. Pretty sturdy also! The lil voids loved it instantly with some catnip of course lol. If you’re worried about it not being sturdy enough and being knocked over I would just add a brace to the cat box to the wall should be pretty good then. Also came with a little rubber brush for cleaning cat hair off!

The French on the hill

5/5

Pet pals just sent us a free cat-tree. They told me about 2 weeks delivery, I got it in only 1.
Easy to assemble, nice design, not too bulky nor heavy and good quality... just perfect.
And our cat already loves it.
Great service.

Wang Ada

5/5

Lots of really nice cat trees, price is pretty good too. my cat Loves the tree we bought for him. He has been on the tree for hours since we brought it back. Totally worth it!!

Irving Jimenez

5/5

Great prices and a vast selection of cat towers and bedding. Customer services is unbeatable!

Anna Ross

5/5

I bought a cat tree from PetPals because it has a cool, contemporary-looking style and it fits nicely with my home decor. My 2 cats love it too! They're always lounging on it and I am a very satisfied customer. Also, I once had a question for them about my product and their customer service was very polite and helpful. Definitely recommend!

Emilia Ramos

2/5

I’m giving PetPals 2 stars because the company makes very aesthetic trees with little to no thought about the actual usability. Any of their products that are higher than 2-3 feet above the floor is dangerous for your pet. No amount of propping your cat tree against the wall will solve the structure’s stability. The base of their trees need to be wider as they’re not remotely sufficient to hold your cat’s daily play. An idea would be to hire designers and employees that own cats, and use your own tree before launching it. Online support was also a terrible experience with one person transferring responsibilities to yet another person, and so forth. We would love to see more stable structures because PetPals makes one of the most aesthetically pleasing trees in the market. But if we are paying a high price, we would assume that the quality follows.

hang liu

5/5

I bought a Jute Three Level Cat tree with condo from their website. it is very easy to assemble. My cat loves it, she has been using it to sharpen her claws instead of using my furniture. It is definitely worth to buy.

AL

5/5

The Most Wonderful Place To Shop For Your Pets! I went in for a cat tower and they had so many to choose from. Lovely place, absolutely lovely people great customer service! I will be going back!