JW Marriott Los Angeles L.A. LIVE - Los Angeles, California

Matteo B.

I had a fantastic stay in this expansive hotel. Everything was really guest-center ed and the staff was always polite, smiling, helpful and incredibly nice to interact with. My room was really bright and spacious.
I enjoyed the pool almost everyday, and also some of the bar options. Very central, right next to the crypto arena, close to public transport to Santa Monica.

Daniel S.

Enjoyed my stay here while attending a conference at the LA convention centre. Location right by LA Live is ideal for the arena and plenty of bars and restaurants. All very safe in that area too. Close to the downtown sights too. Gym is well equipped. Large lobby - smells great! Room was spacious too

Caitlin P.

I absolutely cannot say enough good things about this hotel. It’s clean and in a great and convenient location. I had a maintenance issue in my room that was resolved immediately. The staff! These folks are truly the kindest people I’ve had the pleasure of interacting with at a hotel in quite some time. Usually I stay at another chain, but this stay has made me a loyal Marriott customer. 10/10 would recommend and stay again!

Saurav J.

5-Star Review for JW Marriott Los Angeles L.A. Live

🚗 Parking Alert: If parking costs are holding you back from booking, try using the SpotHero app to find nearby parking with in-and-out access for about 1/3 of the price of the hotel valet. However, if you prefer convenience, the hotel valet is excellent and provides top-notch service. If you find this tip helpful, please like this review so more people can take advantage of it!

Our stay at the JW Marriott Los Angeles L.A. Live has been nothing short of exceptional, and we even decided to extend our visit! As a Titanium Elite guest, I was thrilled to receive a suite upgrade, which added an extra layer of luxury to our stay. The room was spacious, beautifully appointed, and provided stunning views of the city.

The location is unbeatable—right in the heart of L.A. Live, with easy access to fantastic restaurants, entertainment venues, and attractions like the Staples Center and Grammy Museum. It’s a perfect hub for exploring Los Angeles.

Amenities at this hotel are top-notch. The Executive Lounge access was a highlight, offering a variety of delicious options throughout the day in a quiet and refined atmosphere. The gym exceeded my expectations—it’s well-equipped and even features Tonal, which is perfect for anyone looking to maintain their fitness routine. After a long day, the pool and jacuzzi are the perfect spots to unwind and relax.

This hotel combines luxury, comfort, and convenience perfectly. We’ve loved every moment of our stay and look forward to returning! Highly recommended for both leisure and business travelers. Please like this review if you found it helpful!

Jon P.

We had an amazing stay here for a 2 day conference. It started with the superb leadership of manager Anna Colon on check in. She was so helpful and accommodating and really set the bar for superior service.

The bell desk was amazing as we had a ton of gear, luggage and packages. Kevin J, Victor, Bobby, Rodolfo and Brian were incredibly helpful and handled everything we threw at them with ease. I also wanted to shout out to Anthony at shipping and receiving for helping us get our gear shipped out post-conference.

This team is really phenomenal and made our stay delightful. Our room was huge and comfortable, room service was available late night and everything was great. I can't want to come back again as this hotel will be my go-to for staying in downtown LA.

Jane S.

Great hotel! Lots of amenities of available. Rooms were spacious and clean. Staff was super friendly and welcoming! The M club was only open for breakfast when we went and available for only Club members. I believe they had an omelette station and other breakfast hot foods/bakery items. There was a nice espresso machine (not a regular Keurig or Nespresso). We got free popcorn tickets for the movie theatre across the street upon check in, as well as some other goods. Pool was beautiful. It was cold but we dipped our feet in the roof top hot tub. Parking was valet only and did take a little time but you can call ahead of time to arrange for your car to be ready. I think they asked for 20-30 minutes advanced notice. However, we still waited about 10 minutes even with advanced notice.

Andrew W.

Stayed here one night when evacuating our house due to fires in LA. So sorry for all who were/are affected by that devastating situation. The JW Marriott was a safe port in the storm, so I'm forever grateful to this hotel for a good night's sleep under extreme circumstances. I'm giving it five stars for that reason and for the very kind and caring staff, who were very, very busy that night. They really were exceptionally nice considering several were facing evacuations themselves. The place was full of other fire fleers who looked like exhausted zombies for good reason but I think everyone was happy to be here. I know we were. |Situated in the heart of LA Live... the quasi-Times Square of Downtown LA, it was built 15 years ago and the interior of the hotel is showing signs of age. The massive lobby decor looks very 2010 and the rooms are also dated but in decent shape. I didn't realize the windows are only half the height of the exterior walls... which really impairs the city views. I paid extra for a city view and didn't get much for the money. The south rooms face the Crypto Arena (nothing I want to look at and I so dislike that name) and the north rooms face more of the downtown skyline. Still, none of the views are that incredible because the hotel is only 21 stories high... so it's below the height of most of the high-rises around it. |The hotel is ideally situated if you are doing something at the LA Convention Center or Crypto Arena or anywhere in South Park. I get the feeling it might be really loud on game or concert nights... which might be part of the fun? It wouldn't be for me. I'd say the rooms on the north side facing away from the Cryto thing would be quieter. |The rooms are large, as are the baths. The LED fixture in the entry way was flickering and the bathroom sink was clogged. Normally, this would have bugged me. The carpeting looked dusty (just a really unattractive shade of gray) but it wasn't stained. The beds were relatively hard, but the shower was good. The decor has aged out, but it's unfussy and unremarkable so you don't really notice it or actually even remember it.|Due to the circumstances (most guests were fleeing tough situations and were quiet and low-key as a result), I slept really well here. No noise issues at all. That was almost impossible to believe when I checked in, when the lines were out the door. Included in the room price was a $40 credit for hotel food and beverage. We spent it at the breakfast restaurant next to the lobby. Had a really sweet, friendly server (Sierra) and a tasty omelet. The gentleman who checked us in at the Bonvoy desk was very pleasant (I was too frazzled at that point to get his name) and the woman who checked us out (Yesenia) was lovely, too. The people of housekeeping were very lovely when I saw them in the hallway as well.|Parking at the hotel is expensive. There is only valet, which works out to $76 per night with tax, not including tip. They have a separate garage, so that added safety is definitely a lure. There are a LOT of security guards at LA Live and they need it. I used to live in the neighborhood 10 years ago and it wasn't nearly as unsettling then (though it's slowly getting better after Covid). I didn't feel unsafe while on the LA Live property due to their presence. Valet was so jammed packed with people bringing so many belongings in their cars that I skipped valet and self-parked in the LA Live Garage next door (it has nothing to do with the hotel and you have to exit the lobby and walk over to another building to access its elevator). They "double-charge" you if you stay after 4:30 AM (a mean little gimmick) so we ended up paying $80. I will say they do make this policy very obvious when you drive in so you know you're getting ripped off in advance. It's the most I've ever paid for parking. It didn't matter to me the night I was there. There was a large security presence in the garage and it is VERY brightly lit. I felt safe leaving my car there overnight and that is what I wanted.|This hotel was here for me when I needed a hotel the most and I'm so grateful to the staff for being exceedingly helpful, patient and kind to people who really needed to see a friendly face that night (and I'm sure on every night since). A job very well done.

RoyaleWchz

The JW Marriott at LA Live is a nice property with a convenient location. The lobby was especially beautiful and festive with its holiday decorations, which added a great touch to the atmosphere.

The staff were friendly, but the service didn’t really stand out as exceptional. Our room was adequate but not spotless—there were noticeable stains on the duvet and a pillow, which was disappointing. It was also a bit of a hassle to get extra towels or a rollaway bed, which took away from the overall experience.

Despite these issues, it was a good stay overall, but there’s definitely room for improvement in both service and attention to detail.