H-E-B plus! - Austin, Texas

Morten K.

Enourmous venue for your shopping af daily grossaries, some additional department like beauty, toys, etc but main focus on your daily needs. Vast selection and variety of fresh and preserved foods of all kinds in long hallways that seems fresh and replenished with goods. Clean enough for comfort, checkout (by yourself) is swift and efficient and parking and security outside is ample.

Allan J.

Hands-down, this is presently my new favorite H-E-B.

Product selection at this location took everything on my list, off my list.

Store is clean, well maintained, thoughtfully laid out, immense in size, as well as catered to all my favorite ethnic and diet restriction foods.

Staff were ALL pleasant, knowledgeable, helpful, respectful, and kind. I was amazed to see that EVERY check out register, whether self service or full service, was on!

This can be a quick shop, however, best of luck with that. There is simply so much to take in with regard to choices.

And did I mention pricing? This location HAS to be one of Austin's best kept secrets.

UPDATE: This location continues to be my favorite for my groceries, sundries, and personal items.

Jan C.

My favorite grocery store. We are staying in Johnson City and this store was the closest to us. I was surprised at the number of items on my list that they didn't carry but it seemed that the store carried items based on the surrounding population. We will probably drive to New Braunfels for our next grocery run. Store was clean and well staffed.

Raz K.

Holy moly, this is a decent HEB (not the best one ever but it IS an HEB Plus), but…it gets soooooooo crowded. The giant parking lot is usually mostly filled. Grocery stores already kind of give me anxiety, so when there are tons of people in there, makes it a little worse. I usually try to do curbside. So yeah, decent HEB but very crowded.

R' M.

As much money as this place makes, they should be able to afford the staff to ring peoples groceries up. I was there, 830 am, line was 7 deep, 1 cashier and no bagger. Meanwhile there were 3 managers standing around, watching. Maybe they could have opened up registers themselves and even bagged. Instead they guided me and my elderly mother to the self scan. So lemme get this straight, I now have to ring up my own groceries AND bag them? I worked for heb for almost 21yrs, this would have never happened if I was working. This is pathetic, this is NOT customer service. I thought heb was about community and giving? And when can I go get my paycheck? I did scan and bag my own groceries, can I get a raise?

Mr.Blonde66 M.

Great Spot, Everything Walmart Doesn't have, H E B dose. Love the set Up everyone employed at this location very friendly and Helpful. Customer Service is top notch!! The set up of the store is easy to follow, and the self Checkout is large. And always has a couple of ∆ssociate's ready to assist you with self checkout. Highly recommend this location!! Be friendly

Heidi H.

$160 grocery order that was supposed to be delivered and was marked as delivered, but was not. When I called the store to find out where my order was, the woman I spoke to said she had no idea why my order hasn't been delivered and then was very rude when I asked if she could please contact the driver and see where they were. When she confirmed my phone number, I started to say something else about another number she could reach me at, too, but never got the chance to finish my sentence as she hung up on me. I didn't catch the name of the individual, but she was working on 2/14/25 at 630p

Lennie N.

I was not able to find everything I wanted. Visiting from Washington state and wanted Cafe Ole coffee beans and most bags were only ground coffee. I was only able to get 4 different bags of beans. This was the last HEB before our flight.