Goodwill Store & Donation Center - Exton, Pennsylvania

Goodwill Store & Donation Center: A Comprehensive Guide

The Goodwill Store & Donation Center located at 39 Marchwood Rd, Exton, PA 19341, United States, represents a valuable community resource dedicated to providing affordable goods and supporting vital employment programs. This specific location, operated under the umbrella of Goodwill Keystone, consistently delivers a positive shopping experience and contributes significantly to the organization’s broader mission. For individuals seeking a convenient and socially responsible shopping destination, this Goodwill store offers a compelling combination of value, accessibility, and community impact. The store’s commitment to cleanliness, organization, and customer service is evident, fostering a welcoming environment for all visitors. It’s important to note that the store operates as part of a larger network, benefiting from the consistent standards and practices established by Goodwill Keystone.

Location and Contact Information

The store’s address is 39 Marchwood Rd, Exton, PA 19341. For immediate assistance or inquiries, prospective customers can reach the store directly at Phone: 6105946949. Individuals interested in exploring the store's offerings and learning more about its operations can visit the official website at Website: yourgoodwill.org. This website provides detailed information including operating hours, donation guidelines, and stories about the impact of Goodwill’s programs.

Specialties and Services

While the store’s specialties aren't explicitly listed, it’s clear from customer experiences and the store’s presentation that they focus on offering a diverse selection of gently used clothing, furniture, household goods, and accessories at discounted prices. The meticulous organization, often commented on by shoppers, suggests a dedication to presenting a visually appealing and easily navigable retail space. The store’s commitment to providing affordable options makes it an attractive choice for budget-conscious consumers. Furthermore, the store actively accepts donations, contributing to a circular economy and supporting the organization’s funding streams.

Points of Interest and Accessibility

The Goodwill Store & Donation Center prioritizes accessibility for all patrons. It features a Wheelchair-accessible car park and a Wheelchair-accessible entrance, ensuring ease of access for individuals with mobility challenges. The store also promotes a Quick visit, enabling shoppers to efficiently browse and make purchases. Payment options are diverse, including Credit cards, Debit cards, and NFC mobile payments, catering to a wide range of customer preferences. Delivery services aren’t currently offered at this specific location, however, information on broader Goodwill delivery options can be found on the website.

Customer Feedback and Reputation

The store consistently receives positive feedback from customers, as evidenced by its 180 reviews on Google My Business. The average opinion is a solid 4/5, highlighting a generally satisfying shopping experience. Observations suggest a strong emphasis on cleanliness and organization, with staff actively maintaining the store’s appearance. The store's reputation seems to be built on a foundation of dependable service and a well-maintained inventory. The consistency mentioned across multiple locations affiliated with Goodwill Keystone further reinforces this positive perception. It's clear that the staff takes pride in their work, contributing to a welcoming and efficient shopping environment.

Additional Information

Goodwill’s mission extends beyond retail; it’s fundamentally linked to providing employment opportunities for individuals with barriers to employment. Shopping at this Goodwill location directly supports these programs, empowering individuals to gain valuable skills and secure meaningful jobs. The store’s success hinges on community support, both through shopping and donations. Regularly checking the website for updates on donation drives and special events can further enhance the shopping experience and contribute to the organization’s ongoing success. The store’s commitment to sustainability, through the reuse and recycling of donated goods, aligns with growing consumer interest in environmentally responsible practices. It’s a place where shoppers can find great deals while simultaneously supporting a worthwhile cause.

👍 Reviews of Goodwill Store & Donation Center

Michal C.

5/5

The employees at the store are serious about keeping things organized and clean. I observed them stocking shelves and grouping items according to color which looks very nice and can be seen in some of the photos. It is no surprise to learn that this store is managed by Goodwill Keystone as I’ve noticed the stores affiliated with this group are consistent in cleanliness, pricing, and customer service. A+

Grace L.

1/5

Prices get higher and higher every week I go. They have candles for $10 that have been donated.

lena C.

3/5

They got new shelves in there, pretty claustrophobic. Things are unorganized at least for the general wares, clothes are organized though.

Dolores P.

5/5

This review is Solely about a manager named Luis at the Exton location. Luis helped me yesterday in a way that most people wouldn’t have. He was so incredibly kind. What a lovely person! I can’t possibly say enough great things about him. He is an asset to the company and the community around him. Thank you Luis!!

Thomas V.

1/5

I love a good deal but not only does GW pressures buyers to cover their taxes in a guies to help the missfortunate, but also has a very poor return policy. Specifically at this location the store opens late at 9am, has a very poor selection of mens jackets and poor sellection and organization of mens shoes. Bathrooms are ok, the rest of the store is decent except for black items are not as good as they once were i have noticed. This store always has nice staff and i know a few who left becasue of bad corporate policies. It is cleaner that the old good will and has good parking in the marchwood shopping center parking lot

Maria M.

1/5

Books are 4.99 plus tax which ends up at 5.27 when there are small books in there worth 3.99 NEW. I bought a book that was marked 5.99 NEW. Makes no sense. They should .99 for small books and 1.99 for bigger ones. Don't be GREEDY GOOD WILL

Hannah P.

1/5

I have been going to good will for years maybe it’s a new policy but apparently they won’t sell anything that lost its tag. Today I found something super amazing and of immense emotional and spiritual value but apparently they “have to reprocess items” per some policy I never heard of. The validness of the policy aside both the cashier and the manager were absolutely insufferably rude and inconsiderate in how they spoke to me and addressed the issue. It’s fine if that is in fact some new policy but the way it was handled was rude as all hell and I left the store crying both because of the fact I couldn’t buy this super special items but also because I’m a human who was just treated so poorly. It also took the non-managers 10 full minutes to find her. Meanwhile someone had broken glass and there was a register issue and this manager was no were to be found. I have worked in customer service for five years, and I have never have such an awful experience as a customer in my whole adulthood. By the way, it was a mini ceramic spoon I offered to pay a full $10 for something that they probably would’ve priced at two, and yet they still wouldn’t sell it to me because of this arbitrary policy that just costs the company money. While I was waiting the 10 minutes 2 other people had items without tags that they were not allowed to buy because of this “policy”.

Sanna M.

2/5

I am a keen thrifter Here from out of town (Canada) and was very disappointed in my visit today. The racks were disorganized which made my experience very off putting.