Concord Feed Pet & Livestock Supplies - Livermore - Livermore, California

Yovana G.

I called for chicks and I was told the specific breed was available (because it says to call.) I let them know I was coming from a different city with my ETA being over an hour away and please check on the count and they had enough. I let them know I wa son my way and ETA. Of course with traffic it took 1.5 hours so I arrived and ran straight to the chick and they had sold out. I understand their policy not allowing people to pre buy, but if someone is driving that far and they tell you, at least let them place their credit card on file! Or at least call the person when the last chick sells so they can turn around sooner. 3 1/2 hours wasted. The chicks also don't seem to be well managed. At the other locations, they update their lists in real time, so I wish that was true here.

But that is not why I am giving a one star. The one star is for the customer service and also the inaccuracy on the website. The counts are not accurate which I found out last week when I called. Also, the person selling the chicks started laughing loudly at me when I ran into the store out of breath and said I was too late. What type of customer service is that? Zero.

I recommend calling first to see if they have the breed your are looking for and if they have less than 15 left of the breed, I wouldn't even make the trip.

Poketlint2000 R.

I got chick's here last year!! I only have one question.... what's le list of chickens you get these days..

Tawny S.

Biggest feed store with cattle and equine products without driving all the way to Brentwood. I have a hard time with their hours, being most of us get off work around 5 pm it's hard to make it here, but still spend a good amount of money here. Usually the staff are decently helpful and kind but I had an encounter with the chick at the counter that left a bad taste in my mouth. Answered rudely, though I was being kind, as I always am to employees anywhere. She seemed peeved I got there at 5:10, though I rushed to get there and continued to spend almost $400. Don't think I'll continue to come to this location unless absolutely necessary, Dublin Concord Feed staff are always sweet.

Harry R.

Had seven pallets to deliver. Got there at 8: 30 they open at 9. :00 they were able to take care of the pallets quickly..

Stanley R.

Will choose this place over the box stores everytime! Well run feed store with great pricing/savings on dog and cat foods as well as well as toys ands treats. They also have a small selection of soils and seed for your garden. Ive seen baby chicks avaliable here as well. Staff is always friendly and attentive. Don't forget your frequency card!

Bethany

I’m a regular at the Pleasant Hill location and have been calling different locations checking chick breeds as I like rare breeds to add to my flock of 15+. Dublin and PH have no problem answering my questions and putting me on hold to see what selection they have left.. can’t say the same about this location. Every time I’ve called I’ve spoken to a monotone man named Steve who has now told me on multiple occasions that he’s too busy to see what they have left for me, and refuses to provide adequate customer service. Like I’ve said it’s been MULTIPLE times I’ve tried to call, even asking for ANYONE else I can talk to rather than Steve. So thank you for your service Steve, your the reason I won’t be spending my money at this location. If your looking for great customer service go see Nate at Dublin or ANYONE in the PH location.

William D.

They have everything you need. Easy parking and good people.

K S.

It's been a long while since I visited this place. It was under a different owner and the set up and supplies were a bit different. Expected of course. Anyway, it was clean, well stocked, and friendly. A fella working the counter has been there for years. Still as friendly as ever. While looking about, I saw some baby chick's for sale. This place has bird, dog, hay, farm supplies and etc.