Cheyenne Arabians Pony Rides & Petting Zoo - Ramona, California

Brianne R.

Perfect! Can’t recommend enough!!! This place is beyond perfect. My daughter wanted a medieval princess themed party with unicorns and this was the place! The kids (and even parents) loved running around with all the animals. A lot of room for parking, tables for everything. It was great. Everyone was impressed with how relaxed it felt. The best part the unicorns were BEAUTIFUL. The little princess and knights loved them! I’ll be back for sure!

Tiffany C.

I could not speak more highly of this place. Dana was able to get us in on my daughter's birthday and the experience was amazing. She got to feed a variety of animals from donkeys, goats, horses, ponies, pigs and sheep. And watching her face light up. When she got to do the pony ride was magical. I have told all my co-workers about our wonderful experience and we are looking forward to returning in the future.

Taylor J.

Dishonest & Unreliable - Look Elsewhere!

Brief review:
Dana, of Cheyenne Arabians, cancelled our scheduled birthday party, ignored all calls/emails and has not returned our $200 deposit.

Full Review:
We scheduled a birthday party with Dana, of Cheyenne Arabians, a month in advance and unfortunately our original date rained out so we rescheduled another month in advance. We were notified a week and a half prior that that they wanted us to reschedule for the following weekend. Being now a month after the Birthday, into busy Spring with many of our guests traveling to be there, that wasn't possible. We also wondered if we can't rely on the date we scheduled then what assurances do we have that the next weekend would actually hold? In other words, no thanks.

I called Dana back within 10 minutes or her original call to cancel and reschedule us and left a voicemail letting her know that next weekend wouldn't work and requested she refund our deposit. We received no response. Over the course of the next week and a half (and minutes before posting this review to give one last opportunity to make things right) I left voicemails and emails asking for status of the deposit and thus far been have been ignored. It's now past our scheduled party date.

Let's recap. Dana/Cheyenne Arabians cancelled our agreed upon date and refused to give our deposit back. It did not rain on our rescheduled date, but due to Dana's schedule we were booted to the next weekend that worked for her..

Let me just say that there were so many red flags that I ignored and I blame myself for trusting. Unfortunately Google limits character counts, so I'll share abridged examples below, but look at the other reviews..

The website [still] states states that a "non-themed" birthday party is $295 (Wow that's reasonable), but I was quoted $600 verbally, plus additional $120 to add the pictured Jumbo Jump, which we also opted for despite the False Advertising.
What I don't get is how one can fail to deliver the service agreed upon and ethically keep the deposit? Dana cited a "family emergency" as the cause of cancellation 1.5 weeks prior. I wish I had that much notice of my own "family emergencies". Emergencies happen and gee I hope everything is okay, but why does that affect your paying customer? If you can't deliver, then refund, it's as Simple as that. We would have understood and been on our way bummed but not bitter. Nice business Cheyenne Arabians--Very nice!

They ask you to schlep out all of your own trash. That's fine, but that demand was an add on to our email communications after my deposit was cashed and I felt it should have been noted upfront. Also, felt a bit of an ask at their prices. Especially when they're keeping deposits for putting out very little prep for these parties. They provide a space for you to bring in and take out all of your own supplies. That's right, nothing on the website is accurate. Buyer beware.

I recommend you avoid this group and look elsewhere! And if you're looking I will give you a tip--Oma's Family Farm in Lakeside-A Real Business. We went down on April 6 (our cancelled party day) for their "Recess" days and spent about $50 for two adults and two kids. It was a wonderful day of fun activities with animals on a giant, well organized farm tailored for kids. There are concessions and an inconceivable amount of interactive play for the kiddos. Highly recommend you check them out! Despite Dana and Cheyenne Arabians ruining our planned birthday party and stealing our deposit, some positive came of the experience!

You have been warned!

Good luck to the Burris family and Cheyenne Arabians! Luck's needed when treating your very own patrons like dirt.

Edit: We found on their Facebook page that they attended an event the same day of our planned party. See photos. After posting on their Facebook they deleted their page. Shameless business.

Gypsy B.

We had our daughters 4th birthday party here at Cheyenne Arabians and it was a huge success! The kids loved it! Everything was setup so perfectly for the kids to enjoy pony rides and the petting zoo. They were very responsive and easy to work with. The owner and her daughter were amazing they were so patient with my daughter and so nice I would definitely recommend them. Thank you

Lacie R.

I had my daughter's 5th birthday party here and it was awesome. The kids had a great time and they went out of their way to make sure everyone was enjoying themselves. Dana definitely went above and beyond to make sure the day was great and thr kids had a magical birthday. Thanks!

Gabrielle S.

Scheduled a pony ride for my daughter's 3rd bday weeks in advance. Left a message to confirm the day before. Left a message the day of. No response. Thank you for getting a little girls hopes up and letting her down. On her birthday. I have all the emails to prove you did not follow through on what you promised. Do not count on these people for something as important as a birthday.

Nadine K.

Dana accommodated us very last minute and made my boys very happy with the pony rides they’d been begging for. We even got to see, pet and feed the animals. We will definitely be back. Thank you Dana!

Julian A.

What a joke of a business! Unreliable and dishonest. Pricing is bait and switch. Chances are they will cancel on you last minute.