Boston Market - Clifton Heights, Pennsylvania

Address: 500 W Baltimore Pike, Clifton Heights, PA 19018, United States.
Phone: 6106227909.
Website: bostonmarket.com
Specialties: American restaurant, Caterer, Chicken restaurant, Restaurant.
Other points of interest: Kerbside pickup, No-contact delivery, Delivery, Drive-through, Takeaway, Dine-in, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Comfort food, Food, Vegetarian options, Lunch, Dinner, Catering, Dessert, Seating, Table service, Toilet, Wi-Fi, Wi-Fi, Family friendly, LGBTQ+ friendly, Transgender safe space, Accepts reservations, Credit cards, Debit cards, NFC mobile payments, Credit cards, High chairs, Kids' menu.
Opinions: This company has 488 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Boston Market

Boston Market 500 W Baltimore Pike, Clifton Heights, PA 19018, United States

☎️6106227909

Boston Market, located at 500 W Baltimore Pike in Clifton Heights, Pennsylvania, is a beloved American restaurant known for its comfort food and extensive menu. This establishment offers a wide array of dining options, catering to diverse tastes and preferences. The phone number for Boston Market is 610-622-7909, and you can explore their offerings and make reservations on their website: bostonmarket.com. It boasts an impressive 488 reviews on Google My Business, reflecting the experiences of numerous patrons.

Restaurant Overview

Boston Market distinguishes itself with a focus on traditional American cuisine, particularly specializing in chicken dishes. However, their menu extends far beyond poultry, encompassing a variety of entrees, sides, and desserts. The restaurant provides a comfortable and welcoming environment for both casual and family dining. Itâs a popular choice for those seeking a hearty meal and a nostalgic experience reminiscent of classic American diners.

Key Features and Services

Boston Market offers a comprehensive range of services designed to enhance the customer experience. Here's a breakdown of their key features:

Dine-in: Guests can enjoy their meals comfortably within the restaurant's seating area.
Takeaway & Drive-through: Convenient options for customers on the go.
Delivery: Order online or by phone for convenient delivery to your doorstep.
Curbside Pickup: A quick and easy way to collect your order without leaving your vehicle.
Catering: Boston Market provides catering services for various events, offering a selection of their popular menu items.
Accessibility: The restaurant is wheelchair accessible, with a designated accessible entrance and restroom.
Wi-Fi: Complimentary Wi-Fi is available for guests to stay connected.
Payment Options: Accepts a wide range of payment methods, including credit cards, debit cards, and NFC mobile payments.
Family-Friendly: A kids' menu is available to cater to younger diners.
Reservations: Reservations are accepted to ensure a timely seating.
Other Amenities: High chairs are provided for added convenience.

Menu Highlights

The menu at Boston Market is known for its generous portions and comforting flavors. Some of their popular items include:

Fried Chicken: A cornerstone of their menu, offered in various seasonings.
Pot Roast: A slow-cooked, tender pot roast.
Mac and Cheese: Creamy and cheesy mac and cheese.
Vegetarian Options: A selection of vegetarian dishes, including salads and sides.
Desserts: A variety of desserts, such as pies and cakes.

Customer Feedback and Ratings

Based on 488 Google My Business reviews, Boston Market maintains an average rating of 3.1 out of 5 stars. While the rating is moderate, many reviews highlight the restaurantâs friendly staff, generous portions, and nostalgic atmosphere. Some reviewers mention that the food quality has varied, with some praising the freshness and others noting occasional inconsistencies. The restaurant is noted for being LGBTQ+ friendly and a transgender safe space, reflecting a commitment to inclusivity. Itâs a comfort food destination that many consider a reliable choice for a satisfying meal.

Location and Contact Information

Address: 500 W Baltimore Pike, Clifton Heights, PA 19018, United States.

Phone: 610-622-7909

Website: bostonmarket.com

Boston Market provides a convenient and enjoyable dining experience for a wide range of customers. With its extensive menu, diverse service options, and welcoming atmosphere, itâs a solid choice for those seeking traditional American comfort food.

👍 Reviews of Boston Market

Boston Market - Clifton Heights, Pennsylvania

Derek D.

1/5

I spent over $70 in this place for a family meal. You would have thought the food would be somewhat edible. Two of the three chickens was dry beyond consumption. The macaroni and cheese used to taste good but now it has no flavor. The tasted like its been sitting for days. Also, I was expecting a 2 Liter Bottle of Pepsi. What I got was 2 bags of flat soda. Not a good experience at all.

liwei Z.

1/5

So since they moved a block away I thought I try it , maybe it will be better, Noooope!!! At the drive through order can’t hardly hear anything, lady was very rude , hand me the change I said thank you , not even one word , dropped my coin change in the ground but like it never happened and closed the window fastest possible time. And u can see they changed to a much cheaper container and it spills everywhere , the chick so small and dry. Most places wings are bigger. Very disappointed again . Good luck if u take a chance here. I feel sorry for the owner that hire these rude employees.

Jason M. (.

1/5

The wait was really long when picking up. I practically stood there and no one said anything about how long it would take. They treat the online queue as a curse.

Sean P.

1/5

I have come again to this place for the third time and they do not have chicken a place where Normally they are supposed to sell chicken to complete the person who makes the chicken, he is talking everywhere, but he is not aware of the chicken and comes out with attitudes to say, SIR, We have an oven. Well, if they do things ahead of time, they'll have a separate chicken, the place is always messy. I DON'T RECOMENDET THIS PLACE. 👎👎👎👎👎👎👎👎🖕🖕

pamela L.

1/5

I don't like to leave bad reviews. However, this is a small Boston Market, and it is absolutely appalling inside. You rarely see anyone sit down to eat. However, the lobby is very dirty. There is trash on the floor. Also, since this location doesn't get many visitors, the food sits around and becomes unappetizing. The staff seem like they hate their jobs. They often run out of food in the middle of the day. Sometimes, if you're lucky, they offer to make more of an item. Then you must wait 20+ minutes. I don't know what happened. This BM used to have great food, and the staff was always friendly. I hate to say it, but they should've never reopened at this new location. Probably should have stayed closed if this is how poorly it is going to be operated.

Alexis C.

1/5

5/28 @ 5:30 I picked up dinner from here for the first time. I drove up to the drive thru and could barely hear what the lady said at the speaker. Had to beep the horn to ask her to repeat herself. The drive up looks vacant and weird. So I pull forward to order at the window and I wish I would have kept going. The woman had a nasty attitude. Poor customer service. I ask her options for the garlic chicken because I couldn’t order at the speaker where the menu is btw that’s dumb. I get home the broccoli immediately I knew it was rotten by the taste. The chicken was dry and she never glazed my meat with a decent portion of garlic herb. She must have drizzled a teaspoon of garlic herb. I chocked trying to swallow the chicken. I tried the sweet potatoes. They were tight and no oats. Food must have been sitting since they opened or left from the night before. Poor service and poor quality food. I would have been better going to Wendy’s next door. Do not eat from here. Never again. I wish I could get a refund. I have never had nasty food from BM before until now and it’s been 2 years since I ate off their menu.

Fran K.

1/5

Treated with a rude attitude. We took longer to order because they were out of things we wanted. Asked for gravy on the side got country gravy. Out of corn bread no monetary discount even though it's part of the meal. Grabbed money no thankyou. Never ever had that experience at a Boston Market. Also not positive but mashed potatoes tasted like powdered. Never going to Clifton Heights Boston Market again.

Joseph P. S.

1/5

Have to say, went there 9-23 for lunch, 1st mistake was placing order online. When I got the to store at 1130, pulled into drive through to pick up order. Was berated by, who I assume was the manager, who yelled through unopened window the store opens at 1230. (might want to check the hours on their website). I explained that i paid online and the charge was approved, please cancel the order then. Her answer was you won't be charged until the order was processed, okay, I'll live with that. Guess what, the charge went through. I tried calling the store to get this cleared up. Store must have been closed all day today, no one answers the phone. My second mistake was taking the word from an angry employee and third, not paying attention to the reviews over the last year seems like everyone seems to have the same issues with this location. seems like whoever responds to these reviews has a bigger issue then trying to put out a fire that the employees start, but the bigger picture is that things don't change at this store.
I ended up having to call my credit card company to dispute the charge. The food at Boston market is usually pretty good but for some reason, when ever you go there, you leave with a sour taste in your mouth.