Big R Stores - Thornton - Thornton, Colorado

Erika D.

I normally have been to the Big R stores in Montana that are larger than this one and quite busier. But my husband and I needed to buy a few things and decided to check this one out. We found what we needed with no problem. We were greeted and asked if we needed any help finding anything in the store by a sales person. The store was clean and no one was rude to us. We would shop at this location again.

WhatTheFck D.

Definitely go somewhere else if you are looking to do a firearm transfer. Literally find another FFL dealer down the road they can take care of you unlike this place. They rejected my shipment because it had something to do with the LEGAL pistol brace on the AR pistol. I have proof from the ATF themselves that what I was trying to buy was not illegal yet these people decided they don’t want accept a scary looking gun. Again your shopping and transfers somewhere else don’t give them any of your money.

Mariah L.

Always friendly staff willing to help guide you to what you are looking for. Huge selection of dog products. Always buy my dog food here. Fresh warm popcorn at the front door.

David W.

If you are pro 2A do not shop here. They are anti 2A. We found out when one of my employees was attempting to purchase a legal firearm for work and was told lies that they could not sell to him because of CO state law. When I confronted the manager it was admitted that it was not law but their corporate policy.

Any business that would decide for you how you are allowed to defend you and your community does not have your best interest in mind. If you believe in the God driven right to self defense shop elsewhere.

J E.

Stay Away!
Took an item in for recall with all the appropriate paperwork explaining what the dealer needed to do as far as the recall. The floor worker and manager had bad attitudes from the start and refused to deal with this "Important Safety Recall" Thanks for nothing Big R! No wonder the parking lot was empty, Terrible customer service, I won't be back! I'm telling everyone that will listen to me.

Jordan G.

Do not shop here. The rude ass manager ran into the lot screaming at multiple vehicles because she didn’t want anyone to drive past a delivery driver who was blocked the entire shopping complex.

Have been shopping here for years, will never visit again, it’s so wild to scream at customers leaving the business you’re running, but to each their

Rob L.

* please note the update*
For the second time I have gone into Big R to purchase a sale item only to be turned away because they did not have the sale item in stock. The latest was a black Friday item that was not shipped to the store. They issued rain checks. I was called and told mine was in and I could come pick it up, only to get another call a few hours later, telling me they had sold it to another customer. Good job Big R! The last time I called I was basically told "too bad, so sad" by the store manager.
Thanks for your stellar customer service and experience Big R.
Update** thanks to the floor lead and managers at this location I got my item. A week and a half past Christmas but I got it. There appears to be a problem with their inventory system when it comes to this item but I appreciate the effort they put in to make sure I got one.

Jakob M.

Great store! they always say hi to me when I come in the store. I come here to get chicken feed and hay bales and they always have them in stock. I also get some dog supplies from time to time here. I really enjoy this store reminds me of country supply stores from back home.