ACE Cash Express - Desert Hot Springs, California

Introduction

ACE Cash Express, situated at 12537 Palm Dr, Desert Hot Springs, CA 92240, is a leading provider of financial services, committed to offering convenient and accessible solutions to its diverse clientele. This comprehensive guide delves into the main services, location, unique features, practical information, and positive aspects highlighted in customer reviews of this esteemed establishment.

Main Services

• Loan Agency: ACE Cash Express specializes in providing short-term loans, installment loans, and title loans to help customers manage unexpected expenses or financial emergencies.
• ATM and Bank Services: The facility offers ATM services, allowing customers to withdraw cash, check their balances, and deposit funds conveniently.
• Business Banking Services: ACE Cash Express caters to small business owners, providing essential financial services such as payroll, invoicing, and accounting solutions.
• Check Cashing Service: Customers can cash personal checks, payroll checks, and government checks quickly and securely, without the need for a bank account.
• Crypto ATM: This location features a crypto ATM, enabling customers to buy and sell cryptocurrencies like Bitcoin, Ethereum, and Litecoin using cash.
• Money Order Service: ACE Cash Express offers money order services, allowing customers to pay bills, send money, or make purchases using a secure and reliable alternative to cash or checks.
• Money Transfer Service: The facility provides domestic and international money transfer services, helping customers send funds to friends and family across the globe quickly and securely.
• Tax Consultant and Preparation: ACE Cash Express employs certified tax professionals who can help customers with tax preparation, filing, and planning, ensuring they maximize their refunds and meet tax obligations.

Location and Access

ACE Cash Express is strategically located in the heart of Desert Hot Springs, providing easy access to residents and visitors alike. The facility is easily recognizable, situated on the bustling Palm Drive, near the intersection with Pierson Boulevard. Surrounding the establishment are various retail stores, restaurants, and residential areas, ensuring a steady stream of foot traffic.

Transportation: Public transportation is available nearby, with the Palm Drive and Pierson Boulevard bus stop located just a short walk from the facility. Several major highways, including Interstate 10 and State Route 62, are also easily accessible, making it convenient for customers to drive to the location.

Parking: ACE Cash Express offers ample parking for customers, with a dedicated parking lot adjacent to the building. The parking lot is well-lit and features designated disabled parking spaces for customers with mobility impairments.

Featured Characteristics

• On-Site Services: ACE Cash Express prides itself on offering a wide range of financial services under one roof, ensuring customers can meet all their financial needs in a single visit.
• Wheelchair-Accessible: The facility is designed with accessibility in mind, featuring a wheelchair-accessible entrance and car park to accommodate customers with mobility impairments.
• LGBTQ+ Friendly and Transgender Safe Space: ACE Cash Express is committed to providing a welcoming and inclusive environment for all customers, regardless of their sexual orientation or gender identity. The establishment is proud to be an LGBTQ+ friendly space and a transgender safe space.

Practical Information

• Address: 12537 Palm Dr, Desert Hot Springs, CA 92240, United States
• Phone: 760-251-3455
• Website: acecashexpress.com
• Hours of Operation: Monday - Friday: 9:00 AM - 7:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: 10:00 AM - 4:00 PM

Positive Aspects from Reviews

ACE Cash Express has received numerous positive reviews, with an average rating of 4.8/5 on Google My Business, indicating a high level of customer satisfaction. Many customers have praised the exceptional service provided by the staff, with several mentioning specific employees who went above and beyond to assist them.

• Exceptional Customer Service: Customers have commended the professional, kind, and humorous demeanor of the staff, highlighting the positive attitude and helpfulness of employees like Karen and Trisha.
• Smooth and Easy Process: Several customers have noted the seamless and efficient nature of the services, with the process being quick and hassle-free, thanks to the establishment's streamlined operations and dedicated staff.

These positive aspects highlight the commitment of ACE Cash Express to providing outstanding customer service and a convenient, stress-free financial experience for all its customers.

👍 Reviews of ACE Cash Express

Kate M.

5/5

My mom needed something at this location, she's elderly. We had the honor of being served by Karen. Not only was she professional and kind but had a great sense of humor!! She should get a raise!! Most importantly, the transaction was super fast and we were on our way. Thanks Karen!!

Lauren

5/5

Every time I go here I have a smooth easy going experience. I try to look out for Trisha who is always so helpful and friendly! Thanks for making the process seamless Trisha 🙂

v C.

5/5

Trisha is amazing, it's been years since coming in, and it's great to see the same familiar faces. it's comforting to know that I know I will always get the professionalism from Diana and Trisha 💗

Carmen I.

5/5

Went in the other day and was helped by Trisha. She was super helpful, patient and informative which I greatly appreciated. Great customer service!

Jose Q.

5/5

Trisha at ACE Cash Express in Desert Hot Springs is amazing! She’s always friendly, helpful, and goes above and beyond to make every visit quick and easy. Her great attitude and professionalism make the whole experience stress-free, truly the best customer service around!

Jeannette G.

5/5

Great service!! Amazing ladies at the deak always get me in and out!! Diana and Trisha are amazing always have a smile!! Thank you ladies!!

Noel R.

5/5

Thanks to the ladies at ace cash express in desert, hot springs, they handled my transaction.So well I'll definitely refer them to all of my friends for any any of their financial troubles or transactions.Thank you, and I appreciate your guys' professional service especially to trisha and karen, they were both a great help and also too.The two hispanic ladies that didn't get to catch their names.But they were also a great help😀😃😄😁!!!!!!

Joe P.

5/5

I been using this company for a good while but never actually came into the store. Today I did come I side and Diana lives up to the reviews online. She is the professional and very nice. She's willing to help and get u the cash u need !!!