Food Makers Bakery Equipment - Irwindale, California

Address: 16019 Adelante St, Irwindale, CA 91702, United States.
Phone: 6263581343.
Website: fmbe.com.
Specialties: Bakery equipment, Baking supply store, Machine maintenance service, Machine repair service, Wholesale bakery.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Gender-neutral toilets, LGBTQ+ friendly, Transgender safe space.
Opinions: This company has 29 reviews on Google My Business.
Average opinion: 3.3/5.

Location of Food Makers Bakery Equipment

6263581343

Food Makers Bakery Equipment, located at Address: 16019 Adelante St, Irwindale, CA 91702, United States, is a well-known establishment that specializes in bakery equipment, baking supply store, machine maintenance service, machine repair service, and wholesale bakery. With a wealth of experience in the industry, Food Makers Bakery Equipment has established itself as a trusted and reliable provider of high-quality bakery equipment and supplies.

The company's offerings include a wide range of bakery equipment, from ovens and mixers to dough sheeters and proof boxes. They also provide baking supplies, such as flour, sugar, and yeast, as well as machine maintenance and repair services. Whether you're a small bakery or a large-scale commercial operation, Food Makers Bakery Equipment has the expertise and resources to meet your needs.

Food Makers Bakery Equipment is committed to providing an inclusive and accessible environment for all customers. Their facilities are wheelchair-accessible, and they offer gender-neutral toilets, making them a LGBTQ+ friendly and Transgender safe space. They also have a wheelchair-accessible car park, entrance, seating, and toilet, ensuring that all customers can access their services with ease.

The company has received 29 reviews on Google My Business, with an average opinion rating of 3.3/5. While there are areas for improvement, many customers have praised Food Makers Bakery Equipment for their high-quality products, knowledgeable staff, and excellent customer service.

If you're looking for a reliable and experienced provider of bakery equipment and supplies, Food Makers Bakery Equipment is an excellent choice. With a wide range of products and services, a commitment to accessibility, and a focus on customer satisfaction, Food Makers Bakery Equipment is a company that you can trust. Contact them today at Phone: 6263581343 or through their website at Website: fmbe.com to learn more about what they can offer.

Reviews of Food Makers Bakery Equipment

Food Makers Bakery Equipment - Irwindale, California

Phil Pham

1/5

I recently had the unfortunate experience of dealing with Tom Fowler, and I feel compelled to share my disappointment. His manner towards customers is appalling. Instead of providing helpful and courteous service, he was incredibly rude and dismissive.
He even went as far as to cruise customers, making the entire interaction uncomfortable and unprofessional. It's clear that he lacks the basic customer service skills required for his role. I strongly advise others to avoid any dealings with Tom Fowler if you want to be treated with respect and dignity.

Oleg Mochalov

1/5

The worst company I’ve worked with. Ordered parts and after 15 days I still haven’t got my parts or track number at least. Never ever use them for buy a parts. They won’t pick up the phone or will tell you that “department” which responsible for that doesn’t work already.

Extro Ronny

1/5

Met them at a trade show and thought we would give them a try. Should've checked the reviews first. Apparently, I'm not the first one who got chewed out for no reason lol.

Tiffany

1/5

ONE OF THEIR DELIVERY DRIVERS STALKED ME

One of their delivery drivers in their company van stalked me all the way from El Monte to DTLA for no reason. This was definitely stalking: they were following my every single lane change and speed to stay behind me at all times, and even followed me through many streets of DTLA. If you know DTLA, you know that the streets are not very straightforward or open so it was very clear very fast I was being followed. If I wasn't able to shake him off, he would have followed me to where I parked and I would've had to call the police. This company has hired a potentially very dangerous person who will threaten the lives of others for no reason. As a young woman who was going to DTLA for a modeling job, you can hopefully understand why being stalked by a male was especially terrifying. I don't know this company but if this person is allowed to keep working here, I can only imagine how this reflects on the company and their practices.

Alex Dr

1/5

I read all the reviews, I am not the first and probably not last to complain about Tom behavior. Please read the attached email. This person simply insulted us in an email, for no reason. I have attached the screenshot, so you can have an insight of this person. You deserve to know what kind of people is managing this place.

Even their manufacturer partner MONO, that he cc'd in his insult email, asked him to apologize. Which he never did. I hope you find peace at some point Tom. This much anger is definitely not healthy.

Please readers, read the email attached. See how Food Makers Bakery Equipment do business, and how the manager himself treats prospects. Avoid this place. You have been warned.

tamatoa-arii Ah-sha

5/5

My experience with them was great!
Everyone there were very friendly and helpful. Tom was awesome and resourceful!
Will buy more stuff from them for sure!

Richard Radzinsky

1/5

Poor communication.
Misrepresented equipment age.
Tom Fowler is extremely knowledgeable and equally unprofessional.

28 or 56 tray cookie oven racks are to be used at your own risk. Revent recommends minimum runner spacing of 2.4 inches for wire slides and 3 inches for conventional slide racks. Food makers cookie racks have a 2 inch spacing and are deficient for all brands of rack ovens.

Alex Rents

5/5

Ordered part online. Part came either defective, or maybe just not properly calibrated. Have purchased many times before. This time when it comes to either returning the part or receiving a replacement. I get ghosted. Only an email saying they will get back to me. I reached out 2 more times and still nothing. The saddest part is I will most likely use this company again. Sad because in my opinion they know this, which is probably why they do not care. I just hope the next time I order everything will come out okay. But I will try to avoid using them again.

EDIT: Was refunded! As I stated before I have worked many times with them before so I am glad this worked out. I still need the part, but I'm not sure what's next, an exchange or just to return the part.