New England Soup Factory - Salem, Massachusetts

Address: 140 Washington St, Salem, MA 01970, United States.
Phone: 9787440444.
Website: nesoupfactorysalem.com
Specialties: Restaurant.
Other points of interest: Delivery, Takeaway, Dine-in, Lunch, Dinner, Solo dining, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Coffee, Comfort food, Healthy options, Quick bite, Small plates, Vegan options, Vegetarian options, Lunch, Dinner, Catering, Counter service, Dessert, Seating, Table service, Gender-neutral toilets, Toilet, Wi-Fi, Wi-Fi, Casual, Cosy, Family friendly, Tourists, Transgender safe space, University students, Accepts reservations, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids, High chairs, Kids' menu, Paid street parking, Dogs allowed outside.
Opinions: This company has 411 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of New England Soup Factory

New England Soup Factory 140 Washington St, Salem, MA 01970, United States

☎️9787440444

⏰ Open Hours of New England Soup Factory

Monday: 11 am–7 pm
Tuesday: 11 am–7 pm
Wednesday: 11 am–7 pm
Thursday: 11 am–7 pm
Friday: 11 am–7 pm
Saturday: 12–6 pm
Sunday: Closed

New England Soup Factory: A Hidden Gem in Salem, MA

The New England Soup Factory, located at 140 Washington St, Salem, MA 01970, is a delightful eatery that has been serving up a variety of delicious soups, comfort food, and healthy options since 1997. With a 4.4/5 average rating from 411 Google reviews, it's a beloved spot among locals and tourists alike.

What Makes New England Soup Factory Special

Soup Variety: As the name suggests, the Soup Factory offers a wide range of soups, from classic New England Clam Chowder to vegetarian and vegan options. Their soups are made fresh daily, using high-quality ingredients.
Comfort Food and Healthy Options: Apart from soups, the menu includes a variety of comfort food dishes and healthy options, catering to different dietary preferences and needs.
Casual and Cosy Atmosphere: The interior is clean, quaint, and inviting, providing a comfortable dining experience. Outdoor seating is also available for those who enjoy dining al fresco.

However, some customers have noted that the service can vary. While many praise the friendly staff, others have mentioned that they've had encounters with less welcoming servers. It's important to note that everyone can have an off day, and these instances may not reflect the typical service at the Soup Factory.

Location and Accessibility

The New England Soup Factory is situated in the heart of Salem, making it easily accessible for both locals and tourists. It's a short walk from many of Salem's popular attractions, including the Peabody Essex Museum and the Witch Museum. The restaurant is also wheelchair-accessible, with a wheelchair-accessible entrance, seating, and toilet.

Dining Options and Payment Methods

The Soup Factory offers various dining options, including dine-in, takeaway, and delivery. They also provide catering services for events. They accept a range of payment methods, including credit cards, debit cards, NFC mobile payments, and cash.

Recommendations for Visitors

Try their famous New England Clam Chowder, a customer favorite.
If you're visiting with kids, they have a kids' menu and high chairs available.
For those with dietary restrictions, they offer vegan and vegetarian options.
If you're driving, note that there's paid street parking available nearby.

In conclusion, the New England Soup Factory is a charming eatery that serves up delicious soups and comfort food in a cozy atmosphere. Whether you're a local looking for a quick bite or a tourist exploring Salem, this restaurant is worth a visit. Just be prepared for service that may vary from visit to visit.

👍 Reviews of New England Soup Factory

New England Soup Factory - Salem, Massachusetts

Erin G.

5/5

We found this little place while walking through town. The food - we got the New England Clam Chowder - was delicious! Would highly recommend trying it. The selection looked very appetizing.

The service was just ok. The woman behind the counter was rather short with us and did not seem like she wanted to be there. I totally understand that everyone can have bad days, but first impressions are important.

The place was very clean and quaint.

Clemente S.

5/5

This place was amazing. For like 20 bucks I had a great soup (Lobster Newberg), a really good sandwich (Little Italy), a soda and dessert. The guy was super nice, the food was prepared immediately, and the place was almost empty so there was no wait. If you like New England soup I cannot recommend this place enough. Just order what I ordered, you can't go wrong.

Ernes T.

1/5

I really wish I paid more attention to the latest reviews before ordering. This has to be the worst wrap I’ve ever had. It has zero taste, not sure how else to describe it. The chicken noodle soup is average, at best. I unfortunately also ordered the “home made” Mac and cheese as well - it can compete with the wrap, close second I would say. It should be illegal to sell this type of food. Stay away as far as you can, that would be my recommendation.

Kristen M.

5/5

Stopped in when visiting Salem and it was a great decision! The employee recommended mixing the chicken vegetable and the Greek lemon orzo and it was a tasty combo! The egg noodles were small and pillowy. Definitely check it out here!

Nicole P. (.

5/5

So delicious! I had the New England clam and corn chowder. Amazing flavour and texture — the clams were so fresh! Would definitely come back 🙂

Michael G.

5/5

Delicious soups! They were great with free samples and very friendly overall. I would HIGHLY recommend!!

Spencer T.

5/5

Incredible little local spot. Maybe the best lunch in town under ten bucks. The lobster newburg was rich, perfectly spiced, great for a rainy afternoon.

Charlotte H.

3/5

Not the best. My family and I went in for 3 bowls of soup , which was mediocre… not very filling. My sister got the “Mac n cheese” which was egg noodles and cheese… and half a wrap. The Mac n cheese was microwaved and it was $6 dollars for a scoop and a half. She also had half a wrap which came out to be a total of $13 dollars including the Mac n cheese. Ridiculous for just a scoop of Mac n cheese and half a wrap. I had gotten the Italian beef stew. It was very good so I recommend getting that if you do come here. A bowl and a side of bread (doesn’t even come with a side of butter) is $11.50… my mother had gotten the chicken noodle soup and not only was it mediocre. It had the same egg noodles as the Mac n cheese and barely had CHICKEN in it… my sister and I had gotten two iced teas for $8 dollars. So it came out to be a total of $57 dollars… the prices are ridiculous and the soup is good but it’s not $57 dollars good. I would recommend spending your money else where.