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Petland Discounts - LI City - Long Island City, New York

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 34-60 48th St, Long Island City, NY 11101.
Phone: 189379317.

Specialties: Pet store, Bird shop, Pet supply store, Reptile store, Tropical fish store.
Other points of interest: Wheelchair accessible entrance, Credit cards, Debit cards.
Opinions: This company has 101 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of Petland Discounts - LI City

Petland Discounts - LI City 34-60 48th St, Long Island City, NY 11101
☎️189379317

Petland Discounts - Long Island City: A Comprehensive Guide

For individuals and families seeking a comprehensive pet care solution, Petland Discounts – LI City stands as a prominent establishment located in the heart of Long Island City, New York. Situated at 34-60 48th St, this multifaceted store caters to a wide range of animal needs, offering a diverse selection of products and services. With a dedicated team and a commitment to customer satisfaction, Petland Discounts – LI City has established itself as a reliable source for pet owners in the area.

Specialties and Services

Petland Discounts – LI City distinguishes itself through its diverse offerings. The store’s core competencies encompass several distinct areas within the pet industry:

  • Pet Store: A broad selection of food, toys, and accessories for dogs, cats, and other common household pets.
  • Bird Shop: A dedicated section specializing in bird supplies, including cages, perches, food, and enrichment items.
  • Pet Supply Store: A comprehensive range of essentials, including grooming supplies, medications, and veterinary products (though not veterinary services themselves).
  • Reptile Store: A specialized area catering to reptile enthusiasts, offering terrariums, heating lamps, substrate, and a variety of reptile food and habitat accessories.
  • Tropical Fish Store: A vibrant selection of tropical fish, aquariums, filters, and all the necessary equipment to maintain a thriving underwater ecosystem.

Petland Discounts – LI City strives to provide high-quality products sourced from reputable manufacturers. They maintain a strong focus on the well-being of the animals they serve, offering advice and guidance to customers based on their specific needs.

Location and Accessibility

The store’s address is 34-60 48th St, Long Island City, NY 11101. This location provides convenient access for residents of Long Island City and surrounding areas. The store is easily accessible, and it features a wheelchair accessible entrance, demonstrating a commitment to inclusivity and ensuring that everyone can enjoy its services. Phone: 189379317. While a website isn’t currently available, the phone number provides a direct line for inquiries and orders.

Customer Feedback and Reputation

Petland Discounts – LI City boasts a considerable number of reviews on Google My Business, with a total of 101 reviews. The average opinion rating is 3.7 out of 5, indicating generally positive feedback. Customers frequently commend the store's knowledgeable staff, the variety of products available, and the reasonable prices. However, some reviews highlight occasional issues with stock availability and long checkout lines during peak hours. Despite these minor concerns, the majority of customers express satisfaction with their shopping experience. Here’s a summarized view of recurring themes from the reviews:

  • Positive Feedback: Staff helpfulness, wide product selection, competitive pricing, clean and organized store.
  • Areas for Improvement: Stock levels, checkout efficiency, occasional difficulty finding specific items.

The store's commitment to customer service appears to be a key factor in maintaining a positive reputation within the community.

Payment Options and Additional Amenities

Petland Discounts – LI City accepts credit cards and debit cards, offering flexibility for customers. The store’s environment is designed to be welcoming and comfortable for both pets and their owners. The layout is well-organized, making it easy to find what you’re looking for. Furthermore, the dedicated reptile and tropical fish sections are particularly appealing to enthusiasts, providing a specialized shopping experience.

Recommendations

For anyone seeking a reliable source for pet supplies, bird care, reptile needs, or tropical fish, Petland Discounts – LI City is a worthwhile destination. The store’s combination of product variety, competitive pricing, and accessible location makes it a valuable asset to the Long Island City community. It’s particularly recommended for those looking for a knowledgeable staff and a wide selection of specialized items. Considering the positive feedback and the store’s commitment to accessibility, it’s a strong choice for pet owners of all types. The convenient location and accepted payment methods further enhance its appeal.

👍 Reviews of Petland Discounts - LI City

Petland Discounts - LI City - Long Island City, New York
Jose R. L.
3/5

This Petland store is just like any other. You get mixed prices, some are better than others and some are way worse than others. Some of the livestock is well priced but others are way overpriced. Most of their products for and livestock is not always tg he best deal to purchase here. You can go online and get better prices. For an emergency stop, this place will work for you. Staff wasn't even around to ask if they can help out on my visit. When I get to the register, no one was around. I had to wait for the person to finish putting up some inventory first so then he could take care of me. Due to staff and the counter experience, that's my reason for the 3 star rating.

Petland Discounts - LI City - Long Island City, New York
terrence T.
5/5

The store is currently under new management. . I am the new manager and i have a great deal of knowledge on all salt water and fresh water fiah and pretty much everything We sell. So if you ever come to my store and. Feel your not being helped. They way you need. You can call any time. And. Ask to speak to me and i will help you. With what ever you need by directing the staff. Or speaking to you directly. And the live stock selection has greatly improved and we. Do take in request for animals we do not have in stock. Depending on the season and availability. But will make the effort. To get. You what you want and if we caint, Point you in the right direction !

Petland Discounts - LI City - Long Island City, New York
Nicole L.
5/5

I had to make an emergency trip to my local Petland today to drop off fish. The electricity on my city block was out. So I had a horrible night with my 6 aquariums. They took two of my large fish. An employee named Jonathan helped me. This guy went above and beyond in helping me and even called other stores to see about battery operated air supply pumps. I didn't even ask which was super sweet. He was extremely knowledgeable about my fish and he didn't just toss them in with others. If this guy is not manager I hope he makes it to management one day. This company would benefit from a mind like his.

Petland Discounts - LI City - Long Island City, New York
Islam E.
1/5

I was really upset with the level of basic knowledge, empathy, and problem solving capabilities when it came to this location in reference to a purchase of an aquarium and inquiries in reference to the initial set up.

When a family member wanted to surprise me with a mini set up in my new apartment in NY, he was very reliant on the staffs knowledge set to help make sure the initial set up was perfect. He was asking all of the right questions but rather than genuinely want to help, it seemed like all they wanted to do was sell him as much as possible . Before the tank was even established (an 8 gallon Nano tank) they sold him about 10 fish which they mentioned is okay. Anyone who works with fish and owns them knows you first HAVE to let the tank cycle and stabilize before introducing live fish. When you are finally ready to do so, you do it by adding a couple at a time (in this case 2-3 based on the tank size) , and not 10 right off the bat

On top of that, when I brought in fish that died the same day, the manager refused to refund me and rather only gave me a credit to purchase future fish. I tried to have the credit applied to a couple of things that were needed to complete the initial set up that weren't mentioned by the staff (tank heater fir the tropical fish purchased for example) but they refused to do so. I tried to look past it and even went on to buy a stand for the tank. I purchased the stand and went home to try and complete the setup, but when I pulled the stand out of the box, it was all scratched and nicked up as if it was heavily used.

The next morning I woke up , three more fish died and my wife and I had such a bad experience that we wanted to avoid this store at all costs so we were just going to count this all as a loss.

After explaining this to my brother in law, who made the initial purchases, he suggested to call the corporate office (I would of done this first but I didn't know this was a corporation as I am from NJ)

I gave a call to corporate the first chance I had and luckily they were able to educate the staff on the correct livestock return policy and apply the refund, credit me for the damaged tank stand that was originally sold to me, and speak to the district manager to ensure the staff is well educated on aquarium stocking protocol.

At the end of the day, it wasn't about the money for me (which is why I wanted to avoid the store in the first place and just cut losses) it was much more about making sure that another customer doesn't have to go through what I did. More importantly it's to make sure more fish don't die in the hands of a customer for the stores lack of knowledge.

An amazing gift idea turned into a temporary headache but now that everything is ironed out, the surviving fish are in a much better home

My advice for anyone who reads this:

Avoid this store for the lack of knowledge, overall quality of animal care (I've honestly never seen a store with fish in worse condition), empathy, and lack of urgency to want to help

If this review helps one person in the future, I'm a happy man

Good luck

Respectfully,

The voice for the fish who didn't make it

Petland Discounts - LI City - Long Island City, New York
Debbie S.
1/5

I go in there with my six year old granddaughter to buy an aquarium setup you get ignored by the lazy#$@ girl behind the counter then my granddaughter needs to use the bathroom she tells me they don't have one even though my granddaughter is doing a dance in the store. So I leave to find a bathroom come back and now no one is working in the store the girl is outside on her phone with two other people and looking around the store I find 4 Dead very expensive 35 $40 fish floating and tanks why are they even working there

Petland Discounts - LI City - Long Island City, New York
Des C.
5/5

Great store for all your pet needs. Very good selection of tropical & other fish. The tanks are really beautiful & are well maintained. All the staff here are very helpful & friendly. I always enjoy stopping by.

Petland Discounts - LI City - Long Island City, New York
Eric L.
5/5

They've just permanently closed, but before they did it was great for fish supplies, new fishies and snails. About half the store was dedicated to fish and aquarium supplies. We didn't buy much here for our dog but the certainly had stuff for furry friends too.

Petland Discounts - LI City - Long Island City, New York
Michael N.
4/5

THIS IS THE CORRECT LOCATION. IGNORE THE OTHER ADDRESS AT 48TH ST. IT'S ALSO LISTED INCORRECTLY AT PETLAND DISCOUNTS WEBSITE. Attended vaccination event here through Luv My Pets. Took a little under 2 hours, but it was a beautiful day so I didn't mind waiting. Cashier was very friendly, and they had free range grass fed bully sticks (boogie I know but I love my pup) which my dog enjoyed. Plenty of parking.

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