THE BASEMENT: A Live Escape Room Experience - Sylmar, California

Address: 12909 Foothill Blvd, Sylmar, CA 91342.
Phone: 69937227.
Website: basementescaperoom.com
Specialties: Escape room center, Event planner, Event venue, Tourist attraction.
Other points of interest: Active military discounts, Live performances, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Assistive hearing loop, Wheelchair accessible seating, Restroom, Restaurant, LGBTQ+ friendly, Transgender safespace, Free parking lot, Free street parking, On-site parking.
Opinions: This company has 642 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of THE BASEMENT: A Live Escape Room Experience

THE BASEMENT: A Live Escape Room Experience 12909 Foothill Blvd, Sylmar, CA 91342

☎️69937227

⏰ Open Hours of THE BASEMENT: A Live Escape Room Experience

Monday: 5 PM–12 AM
Tuesday: 5 PM–12 AM
Wednesday: 5 PM–12 AM
Thursday: 5 PM–12 AM
Friday: 5 PM–12 AM
Saturday: 10 AM–12 AM
Sunday: 10 AM–12 AM

The Basement: A Live Escape Room Experience â An Immersive Adventure

For those seeking an unforgettable and challenging entertainment experience, The Basement: A Live Escape Room Experience in Sylmar, California, presents a truly unique opportunity. This escape room center offers a diverse range of meticulously designed rooms, catering to both seasoned escape room enthusiasts and newcomers alike. Located at 12909 Foothill Blvd, Sylmar, CA 91342, and easily reachable at 69937227, The Basement has quickly become a popular destination for groups and individuals seeking thrilling adventures. Their website, basementescaperoom.com, provides comprehensive details about their offerings and booking procedures.

Specialties extend beyond simply providing escape rooms. The Basement operates as a comprehensive event planner, offering a versatile event venue for a variety of occasions. Theyâve garnered significant attention as a tourist attraction, drawing visitors from across the region and beyond. The companyâs dedication to creating immersive experiences is evident in every detail, from the intricate set design to the challenging puzzles and engaging storylines.

Key Features and Accessibility:

Diverse Room Themes: The Basement boasts a constantly evolving selection of rooms, each with a distinct theme and difficulty level. Current offerings include horror-themed rooms, mystery-solving adventures, and action-packed scenarios, ensuring thereâs something to appeal to every interest.
Immersive Storytelling: Each room is meticulously crafted to transport guests into a fully realized narrative. Players become active participants in the story, making choices and solving puzzles to progress through the experience.
Commitment to Inclusivity: The Basement demonstrates a strong commitment to accessibility and inclusivity. The facility features a wheelchair accessible entrance, wheelchair accessible parking lot, and a wheelchair accessible restroom. Assistive hearing loop technology is also available, and wheelchair accessible seating options are provided.
Additional Amenities: Furthermore, the establishment includes a restroom, a restaurant offering refreshments, and provides free parking lot and free street parking.
Support for Military Personnel: Active military discounts are offered, recognizing the service and sacrifice of those in the armed forces.

Opinions and Reviews: The Basement consistently receives positive feedback from its customers. As of today, the company has amassed 642 reviews on Google My Business, with an average rating of 4.7 out of 5 stars. These reviews consistently highlight the quality of the rooms, the engaging gameplay, and the exceptional customer service. Visitors frequently commend the immersive atmosphere and the challenging puzzles that require teamwork and strategic thinking. Many reviewers specifically mention the staff's enthusiasm and willingness to provide assistance without giving away too much information.

Live Entertainment and Atmosphere: Adding to the overall experience, The Basement regularly hosts live performances, creating a dynamic and vibrant atmosphere. These performances might include musical acts, theatrical presentations, or interactive shows that complement the escape room themes. The venue is also LGBTQ+ friendly and operates as a transgender safespace, fostering a welcoming and inclusive environment for all guests.

Recommended Information for Prospective Visitors:

Category	Details
Location	12909 Foothill Blvd, Sylmar, CA 91342
Phone	69937227
Website	basementescaperoom.com
Average Rating	4.7/5
Reservations	Highly recommended, especially for weekends and holidays. Reservations can be made online through the website or by phone.

In conclusion, The Basement: A Live Escape Room Experience provides a remarkably engaging and well-executed entertainment option. Its commitment to quality, accessibility, and customer satisfaction, combined with its diverse room selection and engaging atmosphere, makes it a top choice for those seeking an immersive adventure. Whether you're planning a group outing, a family activity, or a thrilling solo challenge, The Basement offers an unforgettable experience that will test your wits and create lasting memories. The event planner services further solidify its position as a versatile entertainment destination.

👍 Reviews of THE BASEMENT: A Live Escape Room Experience

THE BASEMENT: A Live Escape Room Experience - Sylmar, California

Garrett F.

5/5

Had heard nothing but amazing things about this location and its rooms so I had to check it out! Once we made it inside (if you know you know) we were welcomed by the friendly staff. My group decided to do The Basement room which apparently is the best idea because this locations rooms all follow a storyline from one room to the next.

No spoilers for the room itself but very fun and engaging puzzles with a FANTASTIC live actor inside! My group barely made it out of the basement with time to spare and we enjoyed every minute. So much so we asked to do another room right after.

Luckily they had room for us to do The Courtyard so we jumped on it! Again another amazing experience and room with detailed and fun puzzles with fantastic live actor! BARELY made it out of this one too!

Long story short if you like immersive and story driven escape rooms you need to go here!

ryan

3/5

I waited to finish all of the rooms before actualy reviewing this place. the rooms are pretty scary and the actors are very talented and nice. This is YOUR PLACE to go if you really enjoy the feeling of being scared. The employees of this place are very rude and careless. The parking is okay. The experince was SO FUN but the staff here over exaggerate almost everything. My favorite one was the basement but honestly all four of them were interesting

Samantha M.

5/5

I freaking loved every second! I did things I never thought I could. Best bachelorette party ever! I'm telling everyone to go for the full day Dead and Breakfast experience! So much fun doing all for rooms back to back and the party room was really big. We played video games, Foosball, ping-pong, ate, and listened to music! The rooms were better than I expected. Definitely check this place out!

Haley L.

5/5

By far the best escape room I've ever done. The rooms are scary but the staff is very friendly. The live actors stay in character. The rooms are a higher level of difficultly. The entrance has a fun surprise!

Andreas E.

1/5

I waited until I completed all four rooms here to write my review so this is a general review for this company. There is not a lot of thinking, the puzzles are simple but you have to spend a lot of time searching for things around the room. The actors can be hit or miss, and don’t seem necessary in some rooms. There were technical difficulties in the rooms which severely detract from the experience (rooms were paused to move forward). Some of the rooms are also set up to purposely mislead you rather than challenge you with puzzles. Lastly, I had booked my last two rooms a day before Thanksgiving and then received a text on Black Friday for 40% off. I called them to see if they would honor the discount or let me rebook with the discount, and they refused. They also force you to book for 4 people on the weekends even if you are only 2 or 3, and the rooms are only 45 minutes. Seems like a greedy company and I don’t understand the hype.

Sr N.

5/5

Have played lots of escape rooms with my partner in different countries but the elevator shaft is the most unique, creative and well maintained room we have seen. I can't stop thinking about it after the game. It is definitely a must play for both beginners and veterans!!!

Kaylie B.

5/5

Once you do this escape room, all others do not compare. The professional actors, vending machine entry, and beautifully designed puzzles make this experience really great. The puzzles actually make sense and are well designed. We went tonight and got first place (finished in 26 minutes) in “The Basement” room. Go Oscar’s Angels!
My tips:
1. Check everything (even scary and gross things)
2. Don’t overthink it!

Phakanit S.

5/5

My boyfriend and I recently tried playing an escape room game for the first time. Unfortunately, we lost the game as we were only two people. However, my feeling was still so nice! Also, we managed to complete 80% of it which was pretty good considering the many puzzles and numbers we had to deal with. If you plan on trying it out, I suggest bringing along 3-4 people. We played in the Basement room and my advice to fellow players would be to avoid overthinking, separate from your friends at times to explore clues on your own, listen to the instructions given by the game master, and keep all the clues you find in one place.