McCaffrey's Food Market - New Hope - New Hope, Pennsylvania

Sam D. J.

This place is awesome. If we hadn't had to work up there I would of never came across the place. Since there isn't any shop rites around there we stumbled across the place driving around looking for a place to have lunch. Well so so glad we did , cause the food buffet they have to offer for lunch is great. It's freshly prepared everyday and it's something new to eat everyday. And if your into desserts , there's more homemade stuff in there then any bakery I have come across. It's a must TRY place.

K L.

Ordered 3 custom made birthday cakes from their bakery department. The cakes are beautiful and delicious. The cake designer Karen is very nice and gave me good suggestions. She is the best!

Update: they made beautiful cakes for engagement and bridal shower. Kristen and Miranda are awesome!

C W.

This is the great upscale food market with lots of organic choices. Very friendly staff!

PD T.

Very good market. Not the cheapest, but everything is high quality. Lots of take out options. Meat and Fish are high quality.

wade C.

Store always looks nice and well stocked, seems like a special place to shop. Different then going to Shoprite possibly more upscale. However, on our last trip, I was shocked at how unfriendly the staff was. Young man at deli coy ter seemed absolutely annoyed that he was working, older women at alcohol checkout couldn't be bothered with please, thank you, have a nice day... even the young girl on her phone at the checkout, who I went to because I was SURE she was going to be bubbly and happy and really make my McCaffrey's shopping experience was completely curt. Please train your staff in the basics, it's a company culture, top down.

Dusica V.

I have never seen such a neat and cute store. everything is so beautifully displayed and the people are very friendly

Ebi M.

I'm happy to say that they immediately reached out to me regarding my original review where I pointed out some shortcomings. (see original review below) Their manager David met with me and heard me out. He was super friendly and promised me to personally look into the matter and he even gave me a gift card as a token of appreciation for the feedback. I waited a while to see if anything happens before writing this and In all honesty, I must say that they really did something about the matter and made major improvements. I' m so happy to have such a great local market that I visit often and I look forward to shopping there soon.

Original Review:
I've been holding back writing this review for a long time but, today was the last straw. I moved from Princeton to New Hope about a year ago expecting the same level of service as McCaffrey's Princeton but, unfortunately the experience has been nothing like and in fact has been very poor and disturbing. Couple of main issues ... 1) there are several unfriendly and almost rude staff members. Not all but several. However, it seems to be the store's main trait 2) Their prepared food / cold cut dept. closes way ahead of their schedule. They're just anxious to leave work and give you an impression that they just hate to work with no care and respect for the customer. There were times that I was there by 6PM and they had wrapped everything up and were just hanging out in the back chatting, counting the minutes to punch out. God forbid if you have a 9-5 job and have to ask them to make their hands dirty to get you something. Or even worst, got forbid if you have to ask them to slice a roasted chicken in half. They just go mad. Once again not all staff are rude. For example, there is a young girl with a nose piercing who is super professional, caring and respectful but, if you're unlucky you might end up with a guy in his 30 or 40's with a beard and glasses who I think is one of the managers of that department who is just rude and aggressive and hates to work and is ready to punch out. When I asked he blamed staff shortage for closing early. That maybe true to some degree but it seems like they just want to leave asap. It would also be great if the cold cut department is more gentle and neat with laying the slices when slicing, specially with the fine cuts. I hope this review helps other shoppers with their expectations and also the store management to attend and correct these shortcomings. Lets not forget that considering the price level at McCaffrey's, as local shoppers, we expect nothing but quality, professional and a pleasant shopping experience and should not get all tensed up every time we walk into your store or spending time writing long reviews due to negative experiences! Thanks

Margaret P.

Dave Evanik (store manager), Chelsea in deli and all the staff there are WONDERFUL. We feel so fortunate to have a grocery store available to us in New Hope, with such caring, friendly and helpful staff. There is a real sense of community when we shop there that is hard to find these days. Thanks for all you do for us!