Big R Stores - Trinidad - Trinidad, Colorado

Big R Stores - Trinidad, located at 2208 Freedom Rd, Trinidad, CO 81082, is a well-established department store that offers a wide range of products and services. Established with the aim of providing convenience and quality to its customers, Big R Stores - Trinidad has become a popular destination for those seeking a one-stop-shop for various needs.

The store specializes in several areas, including ammunition, boots, hardware, lawn mowers, plumbing supplies, and sporting goods. With such a diverse product range, Big R Stores - Trinidad caters to a broad customer base, making it an ideal choice for both individual shoppers and businesses.

In addition to its extensive product offerings, Big R Stores - Trinidad provides several convenient services to its customers. These include in-store pickup, delivery options, same-day delivery, wheelchair accessible entrance, and wheelchair accessible parking lot. Furthermore, the store is designed for quick visits, making it easy for customers to find what they need without spending too much time browsing.

Big R Stores - Trinidad accepts various payment methods, including checks, credit cards, debit cards, and NFC mobile payments, ensuring that customers have multiple options to complete their transactions smoothly.

With a total of 142 reviews on Google My Business, Big R Stores - Trinidad has received an average rating of 3.9 out of 5, indicating that the majority of customers have had positive experiences at the store. This demonstrates the store's commitment to providing quality products and services to its clientele.

👍 Reviews of Big R Stores - Trinidad

jeff A.

2/5

I waited for the big sale to order a heated poultry water and ordered it online. It showed they had 2 in stock. I got a call the next day around noon telling me they didn't have any so I asked for rain check and was told they couldn't give one. I think it's terrible customer service. They could have gotten one on next shipment or from another store or at least a rain check. And they said my money wouldn't be credited for at least 24 hrs

Rachael K.

2/5

I’m only giving this 2 stars because The cashier that I had was really nice soft-spoken, the manager, however, was not the best. I bought four bags of rabbit feed because where it was placed that it said it was $13.04, there was a deal going for red tags 25% off for any price with a red tag that ends in 04, I thought to myself awesome. I’ll go ahead and get four bags. Once at the register, I realized that it was ringing up at $21 and some change. I told the cashier about where the bag was, and how much it cost, even stated that there was five bags stacked up in that spot. I then ran back to the spot and took a picture ran all the way back to register stood there and waited in line patiently while she took care of somebody else. She called the manager over and the manager looked at it, and said well, this is the wrong SKU number. I then said there was five bags stacked up there, he then stated when we must have ran out of the one that was on the deal. Then walked away. This was a very horrible experience. I went ahead and paid the full price anyway because I needed the feed and I didn’t want to have to put all those bags away or make the sweet young cashier do it. I then told the cashier well maybe somebody should’ve paid more attention before stacking that many bags at the wrong tag. Needless to say I was pretty teed off when I left. I will never come here again I’ll just go to the one in La Veta.

troy A.

1/5

Worst customer service I’ve ever experienced I will not go back

Paige B.

1/5

They never have our cat food, which is the diamond naturals. Weird they never carry their own brand. I’ll be shipping in from Chewy from now on. More expensive, but at least my cats won’t go hungry.

Fran T.

1/5

Was buying my horse feed and dog food here every month and then started noticing they both had mold. Called the store manager was told since we had already used half of the bags they could not do anything. Kept trying hoping I would get some without mold even going as far to get ones that didn't expire with later dates. Still had mold🙄 took back a newer bag with mold was allowed a one time exchange for another bag still had mold. After having all these issues i finally went to a feed store towards Hoehne and had not any problems since. Would not recommend buying any type of food for my animals here ever again. Was also told by the manager I'am the only one with mold issues which i highly doubt. Thank goodness none of my pets got sick.

Steve G.

4/5

Big R needs to stop raising their prices and contribute to the community... they are the only feed and farm supplies in town and the prices are sky high. Also do a better job checking customers out we have had to return several times because we were charged multiple times for items purchased. So check your receipt before leaving the store. Please look for alternative venders and try to bring these feed prices down. $16.99 for a 30 lb Bale of alfalfa stems is criminal. The farmers in this area deserve better than that.

Ashley M.

5/5

Super big store with pretty much everything you could need. Went in for some work boots and warm winter work gear, found everything I needed! Super friendly customer service by the lady upfront. Do not remember her name but everyone in their store was really nice!

Ann K.

1/5

Do not use these guys to fill your propane tank. They filled mine, but I didn’t realize until I was up in the mountains that they had stripped the valve to turn it on. I went back to Trinidad and the store manager refused to do anything about it and he was very rude to me, I called the district manager and left two messages. He never returned my calls. Store manager in La Veta was very nice and wanted to help but didn’t have any tanks available to compensate me. I also tried Bernalillo. They did not help me as well.