Moon Valley Nurseries - La Verne, California

Colon C.

We purchased a 10 year old Strawberry tree from Moon Valley Nurseries early this year. Jesus drove us around the nursery and showed us trees with the characteristics we were looking for (drought resistant and not many leaves to clean). Jesus was very knowledgeable, friendly and patient. No pressure. The nursery has a very good variety of trees and different sizes. Our tree was planted by a professional team, they came in on the scheduled time, planted the tree in a very short period of time and left the area clean. The nursery provides 3 follow up checks of the tree for a year. During the first visit, an arborist came in to check the tree and provided how to care information. Unfortunately, our tree didn’t make it after six months. We went back to the nursery, no questions asked, they replaced the tree with any other tree of our choosing because it was under warranty. We chose a 10 year old Carolina Cherry tree this time. Again, the nursery team came in as scheduled and removed the old tree and put in the new tree quickly. After 3 months, arborist Ramon visited, I was not present, he texted me what watering adjustments were needed, he also left a note at my door. When I came back home, to my surprise, he trimmed and straightened the tree! The customer service, level of care and professionalism of this nursery is great!

Kristian N.

Third time this summer buying trees and bushes from Moon Valley Nurseries at Pinnacle Peak. Always a pleasure from sales (John Short) to planting (with Logan Flores and his team of skilled planters.)
Could not be happier with the results! Crew was on time and FAST. Cleaned up before they left. Super value from selection I was able to get during their sales too. THANK YOU MOON VALLEY at Pinnacle Peak!

Andrew B.

I purchased 6 different trees from the La Verne location and had a great experience.

Anthony came to my property, vetted the spots for the trees I had picked, and made some very helpful suggestions on what could/couldn't work in the space, why, and gave me perspective as to what would happen in different seasons.

He helped hand select trees to ensure we had the healthiest, fullest plants to start with.

The delivery team was amazing. Very professional, organized, and cleaned up after delivery. Amazingly hard work.

I am very happy with the work they did and will certainly be returning once a few other outdoor projects wrap up.

R G.

So glad we added the MVP program when we purchased our tree from Moon Valley. Ramon came out in early December to inspect our Cork Oak. There had been some strong winds in November, so he added another stake for reinforcement, reformed the mound and applied fertilizer and water. He also pruned the tree for shape and left us watering and feeding instructions. Totally worth the investment!

Iris L.

We purchased a peach cocktail tree, a fig tree and a pomegranate tree with Rick Wright about 3-4 months ago. The peach tree has both peach leave curl and bacteria spot diseases. Almost 95% of the leaves have bacteria spots now. I called Rick early today and he said he was busy with a customer in the fields. He promised to call me later when he got back to the office. No response until 5 pm. So i called again. This time he was in the office but he said it was impossible to talk to me because a customer walked in. I was very disappointed at his attitude and the customer service he provided. He probably doesn't care about his old customers because he can only earn his commission through new purchases.

Follow up:
We went to Moon Valley last Sunday because Rick finally promised to do something. We met the manager @ La Verne location. He said that the peach trees at the la verne location has the same problem. They are not peach leave curl or bacteria spot. They are just doing bad because of the hot weather. He also claimed that we didn't have an arborist to look at our tree so we cannot just say that's peach leave curl or bacteria spot disease. However, later on, Rick told us that's aphids. These guys don't know what they are doing and they are just making things up. I will definitely find my arborist friend and let him look at the tree for us! This place sells trees with disease to customers! Watch out!

Paul B.

You name it Moon Valley Nursery has it. Fertilizer, trees, shrubs and aim to please staff. Excellent Landscape ideas and plant suggestions. This business has miles of many plants and trees, if it's not on this particular site they have it not far away. Tropical gardens, dry scapes, monster trees this place has a lot of selection. Prices are up in the pricey level but you can always go 1 gallon size just to get something in the ground.

T S.

After our neighbors removed some of their mature trees we needed to get some greenery back in our lives fast. Our regular nursery was closed on Sunday so my wife and I decided to try MNV. That's when we met Rick "the smile" Wright. Turns out that the first person we meet at Moon Valley Nurseries was one of the landscape designers.

Rick was so helpful in driving us around and answering our questions in great detail, I feel like we got a free consultation. After helping us to pick the exact trees we were looking for he set us up for installation just a few days later.

I was more that a little worried about some guys trampling all over my yard and am not the most assertive homeowner, but it turned out to be just fine. After finalizing the details of our delivery with John, he assured me that Jessie's crew would be careful.

Sure enough Jessie and crew showed up with our trees and big smiles. They worked so hard to get the holes dug into our yard and despite the abundance of rocks in the ground they were very careful to protect our new grass and existing plants. With surgical precision they placed the trees in their new home and cleaned everything up.

From beginning to end the process was positive. I think that part of the reason I enjoyed it so much was because everyone that i dealt with at MVN seemed full of joy and was genuinely pleasant to be around. They left my wife and I looking for other places in our yard to put more trees.
Rick told us about a "cocktail tree" that got us thinking. I think that may be next for us.

Walt C.

Very good selection of all sizes and types of trees. Nice helpful sales person. Very expensive! We purchased our tree from another nursery for half the price.