Perfection Pet Truck Entrance - Visalia, California

alfredo M.

This company needs to hire another person to check you in.. JEFF needs to find another job that he actually likes instead of blowing off drivers and creating traffic. Already been waiting almost 35 minutes just to check in.

BRIAN A.

When I arrived at truck entrance for my 11:00 am pickup appointment about 10:45 the guard woman was on a break. The girl inside was a young gen Z and said to wait until she returns.
She didn’t bother asking if I was loading or unloading. Turns out there is another window for shipping 15 feet away, but since I was told to wait I didn’t bother looking for another clerk. Then 20 mins. later the girl came back from break and she was not so friendly. She informed me to go to other window. Geeez,
how nice of her to tell me. The man at the shipping window (Ramon) is very nice and helpful. He apologized for the confusion as they thought I was there to deliver. Nobody bothered to ask, so how would they know? Well that lazy woman should have apologized. She was the one who didn’t tell the other girl to ask drivers what purpose of their visit is. I know this is asking a lot these days! This requires some common sense. At least Ramon has some personality and did great damage control! I give 4 stars only for him!

Petar B.

All I can say is that all the negative reviews are absolutely true! I was waiting 15 hours for them to unload 5 pallets of parcel load! You do the math yourself whether you will load or unload here! I hope to help someone not fall into the same trap as I did!

Andy P.

This place is unorganized, zero management. My appointment was at 14.00. Checked in earlier at 8 in the morning they told me that my appointment is at 14.00 and my load is in the warehouse 3 miles away from where I checked in. I got there checked in and was told to wait. In 40 minutes I received a phone call and was informed that I have to go back to that place where I came from. Got back there and there is no one at the gate station, only note on the window saying “Closed Be back soon”and a bunch of trucks waiting for her to come back. In 20 minutes she came back, told me that my load is not ready, they rescheduled my appointment to 16.00. At 16.00 I finally got a door number. It took 2 hours to load 8 pallets. Got out at 18.15. Would not recommend to go there. If you still consider to go there, then There is overnight parking on the side of the road and portable restroom. Company is open 24/7.

Siddharth S.

security office lady ashly is soo good and unloading in 2 hours

WILLIAM G.

Well, the broker gave the wrong address, but I found it. Waited on the street for about 2 hours to check in. AWESOME! Only had 3 1/2 hrs left to my 14, and 2 of those were wasted. YEAH! Now I'm at a dock and it'll probably be another 2 hours before I leave. DOUBLE AWESOME!!!
The woman who signed me in was very nice and pleasant. BUMMER.
Since the USA is now Bizarro-Land me am trying the worst me can to adapt. Following doctors orders by throwing meds away. It am GREAT!
Me was worried me might not waste enough of my time (unpaid) and make more money this week... ME NOT WORRIED ANYMORE!!!

Me take picture to show how pretty it is. Look like island paradise. Me wish I could stay for few days, but me no think me will be so lucky.

Aryan T.

I had an appointment at 10 am. Got here at 4am tried to to check in they were like come back after 7am. Came back at 8am turned away again told to come back at 9am came back at 9am. Was told to park across the street until tharu can figure out what to do with all of the freight. Came back to Check in at 10am they took the paperwork and said they will call me. They called at 12pm noon. I was unloaded at 3pm. So 5 hours after the appointment I’m done. Total of 11 hours to unload.

Jim J.

This place is a absolute joke. One of the worst out there. Takes forever to check in and even longer to get anything done. Truck drivers avoid at all cost.