Mars Petcare - San Bernardino, California

Address: 2765 Lexington Way, San Bernardino, CA 92407, United States.
Phone: 9098878131.
Website: mars.com
Specialties: Feed manufacturer, Store, Veterinary care.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 81 reviews on Google My Business.
Average opinion: 3.5/5.

Location of Mars Petcare

9098878131

Mars Petcare, located at

Address: 2765 Lexington Way, San Bernardino, CA 92407, United States

, and with the phone number 9098878131, is a well-known company in the pet care industry. Specializing in feed manufacturing, store operations, and veterinary care, Mars Petcare stands out for its commitment to the well-being of animals and their owners.

The company's website, mars.com, offers comprehensive information about its products, services, and locations. With a wheelchair-accessible car park and entrance, Mars Petcare ensures that all customers can access its facilities comfortably and safely.

Customer reviews on Google My Business give Mars Petcare an average rating of 3.5/5. Many reviewers praise the company's dedicated night crew and positive attitude towards customers. However, some customers have expressed concerns about the time it takes for trucks to enter and exit the facility. If Mars Petcare can improve its logistics and truck management, it could easily earn a perfect 5-star rating.

Mars Petcare's specialties make it a one-stop-shop for all pet care needs. As a feed manufacturer, the company offers high-quality food for a variety of animals, from dogs and cats to birds and reptiles. Its store operations provide customers with a wide range of products, from toys and accessories to grooming tools and medical supplies. Additionally, Mars Petcare's veterinary care services ensure that pets receive the best possible medical attention, from routine checkups to emergency care.

Overall, Mars Petcare is a reliable and trustworthy company that is committed to providing excellent pet care services. Its convenient location, accessible facilities, and comprehensive product and service offerings make it an ideal choice for pet owners. If you are looking for high-quality pet care products or services, be sure to visit Mars Petcare's website or contact the company directly.

Reviews of Mars Petcare

Mars Petcare - San Bernardino, California

Chris Olsen

3/5

Waste of truck drivers time. I came in at noon, off loaded at about little after midnight. Night crew does a great job, nice to work with. T does a good job, great attitude. If management could get trucks in and out faster I would give it 5 stars.

Terri K

1/5

We deliver product here, Red Collar Pet, San Bernadino, and have been here 5 times. Have had to wait 3-4 DAYS to get unloaded with no reason given. They leave it all up to the “guard” to handle the delivery drivers. If we didn’t have kids we could go visit while waiting we would NOT deliver here. You are expected to just sit in your truck until they are ready to unload you. Again, for 3-4 days!?!? They need new schedule managers. Doesn’t matter when your appointment ( which they require) is. They will call you in whenever they feel like it and the “average”wait time is supposedly 18 hours. RIDICULOUS!!!!!!!!

ZEPYUR G. KHALAPYAN

3/5

Not bad but why they lie about having empty trailers is beyond me. They expect you to come with an empty but can't give you one... if everyone hoards empty trailers no one will every be able to come and get your products to move. Please take the people who move your products into consideration and have some respect. Also, be mindful of how you guys pack your trailers and where it's supposed to go, you load it unbalanced, on top of all the other minute nuances us truck drivers have to go through including but not limited to disrespectful drivers, we now have to worry about how you guys stuffed the trailers and how to balance them so we can haul your products legally and safely. Like I said this is something very important. My last shipment had came from Washington and had been sitting in Reno to be taken to California, well it was, I suppose okay for all those other states, but the way it was packed the weight was illegal for California (it's final destination), and there was no more room to adjust my tandems to make the weight limit, and there was no way for me to take it back to Washington for you guys to open your seal and rearrange everything up to code... there was a lot of man power and hours lost to get that load to be legal and safe to be delivered to its destination, this shouldn't happen, this should not be a thing anymore in this day in age.

TeeJay

1/5

Drivers Beware.

My driver been at this receiver since 7am on friday for 8am appt. now its 2:18PM and still no dock.
The receiver told my driver we will give you dock when we give you dock go wait. no respect for Truck drivers whatsoever.

S L

1/5

Saw sign on the wall in shipping department and it says - Great people . I can't agree
Sorry but shipping guy was very very rude . For no reason .
I've seen lots of shipping guys but THIS ANGRY AND RUDE AND DISRESPECTFUL We all can have bad days but it doesn't mean we can treat other people that way .
Other than that - nice facility .

Daniel StLouis

3/5

I dont. The security people are great. What I dont like is having to drive ten miles to scale out a load from a place that is notoriously famous for overweight loads. I got lucky this time, I didnt have to go back.

Keith Ware

2/5

They set me 24 hours. So they could unload the locals with exact same product.

Jerry Rodriguez

5/5

it's always clean and the management are on cue about safety, very respectful company to be apart of